At a Glance
- Tasks: Support Kew's digital foundations by managing enterprise storage and virtualisation services.
- Company: Join a diverse team at Kew, focused on science and conservation.
- Benefits: Enjoy flexible working, generous leave, and wellness support including gym discounts.
- Other info: Great opportunities for learning and career progression in an inclusive environment.
- Why this job: Make a real impact in a role that keeps critical data secure and available.
- Qualifications: Hands-on experience with NetApp, Dell, and VMware vSphere is preferred.
The predicted salary is between 39243 - 45064 € per year.
This is an excellent opportunity to support the digital foundations behind Kew's science, conservation and public engagement. Working in the IT Infrastructure team, you will keep our enterprise storage and virtualisation services running reliably, with a focus on NetApp and Dell storage platforms, VMware vSphere, backups, snapshots and replication.
You will be a key technical contact for day-to-day requests, monitoring and standard incidents, helping ensure critical data and systems remain available, secure and resilient. You will bring hands-on experience of administering and monitoring enterprise storage platforms, ideally NetApp and Dell, and supporting VMware vSphere or similar virtualised environments.
You will be confident deploying VMs, monitoring hosts and resources, supporting backup, snapshot and replication jobs and carrying out routine file-level or VM restores. Methodical, calm and service-focused, you will be able to prioritise operational requests, investigate alerts, resolve standard incidents and elevate more complex issues clearly and promptly.
Experience of ITSM processes, SLAs, change control and working with suppliers or vendors would be an advantage, along with a proactive approach to spotting capacity, performance, resilience or security risks.
The salary will be £39,243 to £45,064 per annum, depending on skills and experience. Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone.
For hybrid roles, this role is based at Kew/Wakehurst with the option of regular home working, subject to operational requirements.
Storage Infrastructure Engineer in London employer: Royal Botanic Gardens, Kew
Kew is an exceptional employer that champions a culture of inclusivity and continuous learning, making it an ideal place for a Storage Infrastructure Engineer to thrive. With a generous benefits package that includes flexible working arrangements, extensive wellbeing support, and opportunities for professional development, employees are empowered to maintain a healthy work-life balance while contributing to vital conservation efforts. The unique setting of Kew and Wakehurst not only offers beautiful surroundings but also free access to national museums and galleries, enhancing the overall employee experience.
StudySmarter Expert Advice🤫
We think this is how you could land Storage Infrastructure Engineer in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with NetApp and Dell storage platforms. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with VMware vSphere or similar environments, make sure to highlight that in conversations. Share specific examples of how you've tackled incidents or improved system resilience.
✨Tip Number 3
Stay calm and methodical during interviews. They’ll want to see how you prioritise operational requests and handle alerts. Practise explaining your thought process clearly, so they know you can keep things running smoothly under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be part of a diverse team that values your unique perspective and lived experience.
We think you need these skills to ace Storage Infrastructure Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hands-on experience with NetApp, Dell storage platforms, and VMware vSphere. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting Kew's mission and how your experience makes you the perfect fit for the Storage Infrastructure Engineer role. Keep it engaging and personal!
Showcase Your Problem-Solving Skills:In your application, highlight specific examples where you've successfully resolved incidents or improved system performance. We love seeing candidates who can think methodically and stay calm under pressure!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our fantastic benefits package!
How to prepare for a job interview at Royal Botanic Gardens, Kew
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of NetApp and Dell storage platforms, as well as VMware vSphere. Be ready to discuss your hands-on experience with these technologies, including how you've deployed VMs and managed backups. The more specific examples you can provide, the better!
✨Showcase Your Problem-Solving Skills
Prepare to talk about how you've tackled operational requests and resolved incidents in the past. Think of a few scenarios where you had to investigate alerts or elevate complex issues. This will demonstrate your methodical and calm approach to challenges.
✨Understand ITSM Processes
Familiarise yourself with IT Service Management (ITSM) processes, SLAs, and change control. Being able to discuss how you've worked with suppliers or vendors in the past will show that you understand the bigger picture and can contribute effectively to the team.
✨Emphasise Your Service-Focused Mindset
Since this role is all about keeping systems available and secure, highlight your service-focused attitude. Share examples of how you've prioritised tasks and ensured customer satisfaction in previous roles. This will align perfectly with the values of the organisation.
