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- Tasks: Deliver exceptional service at reception and in food and beverage areas.
- Company: Leading hotel management company in the UK with a focus on hospitality.
- Benefits: Career development through funded apprenticeships and discounts on hotel stays.
- Why this job: Join a passionate team dedicated to creating welcoming experiences for guests.
- Qualifications: Strong communication skills and a proactive attitude towards hospitality.
- Other info: Great opportunities for career growth in a vibrant environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading hotel management company in the UK is recruiting for Guest Service Assistants. This role involves providing excellent service across various areas, including reception and food and beverage.
Candidates should be passionate about people and hospitality, possess strong communication skills, and be proactive in their approach.
The position offers career development through funded apprenticeships and discounts on hotel stays and various retailers.
Join a team dedicated to creating a welcoming environment for all guests.
Guest Services Specialist - Hospitality in Eight Ash Green employer: Royal Botanic Gardens, Kew
Contact Detail:
Royal Botanic Gardens, Kew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Specialist - Hospitality in Eight Ash Green
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, attend events, and connect with current employees. We all know that sometimes it’s not just what you know, but who you know that can help you land that Guest Services Specialist role.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. We want to see how you connect with people and create a welcoming atmosphere, so don’t hold back on sharing your experiences.
✨Tip Number 3
Be proactive! If you’re really keen on a position, follow up after your interview. A simple thank-you email can go a long way in showing your enthusiasm. We love candidates who take initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you about your dream job in hospitality.
We think you need these skills to ace Guest Services Specialist - Hospitality in Eight Ash Green
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for people and hospitality shine through. Share any relevant experiences that highlight your enthusiasm for providing excellent service, whether it's in a previous job or a personal story.
Highlight Your Communication Skills: Strong communication is key in this role, so make sure to showcase your skills in your written application. Use clear and concise language, and consider including examples of how you've effectively communicated with guests or team members in the past.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention times when you went above and beyond to ensure a great experience for others. This will show us that you're not just about doing the bare minimum.
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Royal Botanic Gardens, Kew
✨Know Your Hospitality Basics
Brush up on your knowledge of the hospitality industry, especially the specific services offered by the hotel. Familiarise yourself with common guest queries and how to handle them. This will show your passion for people and hospitality during the interview.
✨Show Off Your Communication Skills
Practice articulating your thoughts clearly and confidently. Role-play common scenarios you might encounter as a Guest Services Specialist, such as handling complaints or providing information about hotel amenities. Strong communication is key in this role!
✨Be Proactive in Your Approach
Think of examples from your past experiences where you took initiative to improve guest satisfaction or streamline processes. Sharing these stories will demonstrate your proactive mindset and commitment to excellent service.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, career development opportunities, and the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
