Ecommerce Fulfilment Assistant (Zero-Hours)

Ecommerce Fulfilment Assistant (Zero-Hours)

Full-Time No working from home possible
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The Kew Gardens Ecommerce team is recruiting several Zero-HoursEcommerce Fulfilment Assistants to support the day-to-day operations during our busy Christmas period. The roles are based at our Ecommerce location at Kew Gardens.

Working one weekend day is required as part of the role. You will ideally have experience of working in a fast-paced Ecommerce fulfilment environment, with strong organisational and time-management skills.

Working alongside colleagues and Managers, you will help to ensure customer orders are fulfilled accurately and efficiently. This will include picking, processing and packing orders to agreed standards, as well as supporting stock replenishment and maintaining stock on our warehouse shelving.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary for this position is £26,119 per annum (pro rata) [Band 1a]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone.

Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew.

No agencies please.

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Ecommerce Fulfilment Assistant (Zero-Hours) employer: Royal Botanic Gardens, Kew

RBG Kew is an exceptional employer, offering a unique opportunity to work in a stunning UNESCO World Heritage Site dedicated to the understanding and protection of plants and fungi. With a strong commitment to employee growth, a generous benefits package, and a culture that prioritises well-being and work-life balance, you will be part of a passionate team striving for excellence in service delivery and visitor experience. The beautiful surroundings of Kew Gardens and Wakehurst provide an inspiring backdrop for your career as Chief Engineer, where your contributions will directly impact the future of botanical science.

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Contact Details:

Royal Botanic Gardens, Kew Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Ecommerce Fulfilment Assistant (Zero-Hours)

Get to Know Your E-commerce Community

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Showcase Your Skills with an Online Portfolio

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Attend E-commerce Events and Conferences

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Utilise Company Resources

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Some tips for your application 🫡

Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Royal Botanic Gardens, Kew, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.

Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Royal Botanic Gardens, Kew's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.

Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.

Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Royal Botanic Gardens, Kew. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.

How to prepare for a job interview at Royal Botanic Gardens, Kew

Show Off Your E-commerce Know-How

In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Royal Botanic Gardens, Kew uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.

Portfolio Power: Showcase Your Results

For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.

Technical Questions: Prep for the Specifics

Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!

Engage in a Conversational Style

Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Royal Botanic Gardens, Kew. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!