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- Tasks: Lead a team to enhance visitor experiences and manage retail operations.
- Company: A top plant science institute in the UK with a focus on innovation.
- Benefits: Flexible working hours, competitive pension, and continuous learning opportunities.
- Why this job: Join a dynamic team and make a real difference in visitor engagement.
- Qualifications: Strong leadership skills and a positive attitude in fast-paced settings.
- Other info: Part-time role with 30 hours over four days, perfect for students.
The predicted salary is between 12000 - 18000 £ per year.
A leading plant science institute in the United Kingdom is seeking a Deputy Visitor Experience Manager. This part-time position, at 30 hours over four days, focuses on supporting the Visitor Admission and Retail operation. The successful candidate will lead a team, ensuring exceptional customer service and achieving operational targets. A can-do attitude and strong leadership skills in a fast-paced environment are essential.
Attractive benefits include:
- Flexible working
- A competitive pension
- Opportunities for continuous learning
Visitor Experience Lead - Retail & Admissions (Part-Time) in England employer: ROYAL BOTANIC GARDENS/KEW GARDENS
Contact Detail:
ROYAL BOTANIC GARDENS/KEW GARDENS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Lead - Retail & Admissions (Part-Time) in England
✨Tip Number 1
Network like a pro! Reach out to people in the plant science field or those who work at the institute. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and leadership. We all know that confidence is key, so rehearse your answers and showcase your can-do attitude!
✨Tip Number 3
Showcase your passion for visitor experience! When you get the chance, share your ideas on how to enhance customer service and operational targets. This will demonstrate your commitment to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Visitor Experience Lead - Retail & Admissions (Part-Time) in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for visitor experience shine through. We want to see how much you care about providing exceptional service and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and leadership. We’re looking for specific examples that demonstrate your ability to lead a team and achieve operational targets in a fast-paced environment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences are easy to understand. This helps us see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us at the plant science institute.
How to prepare for a job interview at ROYAL BOTANIC GARDENS/KEW GARDENS
✨Know the Institute Inside Out
Before your interview, do some homework on the plant science institute. Familiarise yourself with their mission, values, and any recent projects or initiatives. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Visitor Experience Lead, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you can motivate and inspire your team in a fast-paced environment.
✨Emphasise Customer Service Excellence
Exceptional customer service is key for this role. Think of specific instances where you've gone above and beyond for customers. Highlight your 'can-do' attitude and how it has positively impacted previous roles. This will resonate well with the interviewers looking for someone who can enhance the visitor experience.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. Ask about the challenges they face in visitor admissions and retail operations, or how they measure success in this position. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
