At a Glance
- Tasks: Oversee daily operations and ensure an amazing visitor experience at a stunning botanical garden.
- Company: Join a leading botanical garden in England with a vibrant team.
- Benefits: Enjoy learning opportunities, competitive pensions, and wellbeing support.
- Why this job: Make a real impact on visitor enjoyment while working in a beautiful environment.
- Qualifications: Proven operational management experience and excellent customer service skills.
- Other info: Be part of a dynamic team dedicated to the well-being of the garden and its visitors.
The predicted salary is between 30000 - 42000 £ per year.
A leading botanical garden in England is seeking a Visitor Experience – Duty Manager to oversee daily operations at Wakehurst. This role requires a proactive individual with excellent customer service skills and proven operational management experience. You will ensure high standards of visitor enjoyment while maintaining safety and quality. Join this vibrant team and contribute to the well-being of the garden and its visitors. Benefits include learning opportunities, competitive pensions, and wellbeing support.
Duty Manager, Visitor Experience & Operations in England employer: ROYAL BOTANIC GARDENS/KEW GARDENS
Contact Detail:
ROYAL BOTANIC GARDENS/KEW GARDENS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager, Visitor Experience & Operations in England
✨Tip Number 1
Network like a pro! Reach out to people in the botanical garden sector or related fields. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for visitor experience shine through. Share stories that highlight your customer service skills and operational management experience.
✨Tip Number 3
Research the garden! Familiarise yourself with Wakehurst’s mission and values. This will help you tailor your responses and show that you’re genuinely interested in contributing to their team.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Duty Manager position. Plus, it shows you’re keen on joining our vibrant team!
We think you need these skills to ace Duty Manager, Visitor Experience & Operations in England
Some tips for your application 🫡
Show Your Passion for Visitor Experience: When writing your application, let your enthusiasm for enhancing visitor experiences shine through. Share any relevant experiences that highlight your customer service skills and how you've made a positive impact in previous roles.
Highlight Your Operational Management Skills: Make sure to detail your operational management experience clearly. We want to see how you've successfully overseen daily operations in past positions, so include specific examples that demonstrate your ability to maintain high standards.
Tailor Your Application to Us: Take the time to customise your application for this role at Wakehurst. Mention our values and how they align with your own, showing us why you’re the perfect fit for our vibrant team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application process.
How to prepare for a job interview at ROYAL BOTANIC GARDENS/KEW GARDENS
✨Know the Garden Inside Out
Before your interview, take some time to research Wakehurst and its unique offerings. Familiarise yourself with their visitor experience initiatives and any recent events or changes. This will show your genuine interest in the role and help you connect your experience to their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples of how you've delivered excellent customer service in previous roles. Think about challenging situations you've faced and how you resolved them. This will demonstrate your proactive approach and ability to maintain high standards of visitor enjoyment.
✨Highlight Operational Management Experience
Be ready to discuss your operational management experience in detail. Share instances where you've successfully overseen daily operations, managed a team, or improved processes. This will reassure them that you can handle the responsibilities of the Duty Manager role effectively.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. Inquire about the team dynamics, upcoming projects, or how they measure visitor satisfaction. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.