Rough Sleeper Resettlement Officer in Thatcham

Rough Sleeping Resettlement Officer

This is a full-time, permanent role and a salary of £34,962 - £38,791 per annum.

The role

You will provide essential support to individuals experiencing homelessness, focusing on rough sleepers, hospital discharges, ex‑offenders, and vulnerable complex customers.

Your primary objective is to help them access the fastest route off the streets. The successful candidate will also join Outreach sessions during early morning (5‑9 am) to target sleeping rough and support engagement with available services.

The role requires a proactive individual who promotes an innovative approach to problem solving and can provide high quality support and guidance to a multi‑disciplinary team.

Qualifications & Experience

• Relevant experience in outreach work or a related field (preferred)
• Demonstrated experience in providing support to individuals experiencing homelessness with complex needs
• Strong communication and interpersonal skills, with cultural sensitivity and empathy
• Ability to work independently and as part of a team
• Excellent organizational and time management skills
• Proficiency in relevant software and data management systems
• Fluency in languages other than English is a plus
• Commitment to maintaining client confidentiality and data protection

What we offer

• 32 days annual leave
• Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
• Free employee parking close to the offices.
• Give As You Earn scheme.
• Instant Reward Scheme to recognise and reward innovative achievement.
• Employee Assistance Programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

Equal Opportunities

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation. We are an equal opportunities employer and encourage applications from all backgrounds. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview if you meet the minimum requirements.

Contact

If you wish to discuss this position informally, please contact Kelly Scales, Rough Sleeping Team Leader, at kelly.scales@RBWM.gov.uk.

We reserve the right to close the advert prior to the stated end date.