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- Tasks: Help residents access financial support by processing Housing Benefits and Council Tax.
- Company: Local government authority dedicated to serving the community in Thatcham.
- Benefits: Competitive salary, generous pension, and flexible working arrangements.
- Why this job: Make a real difference in people's lives while enjoying a supportive work environment.
- Qualifications: Customer service experience and strong communication skills required.
- Other info: Join a team that values attention to detail and community impact.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Thatcham is seeking a Benefits Officer to provide high-quality service to residents needing financial assistance. The role involves processing Housing Benefits and Council Tax Support, utilizing specific processing systems.
We are looking for candidates with:
- Customer service experience
- Great communication skills
- Attention to detail
This position offers a competitive salary and inclusive benefits such as a generous pension and flexible working arrangements.
Hybrid Benefits Officer: Housing & Council Tax Support in Thatcham employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Benefits Officer: Housing & Council Tax Support in Thatcham
✨Tip Number 1
Get to know the local government authority in Thatcham! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations residents might face when applying for Housing Benefits or Council Tax Support. This will boost your confidence during interviews.
✨Tip Number 3
Brush up on your communication skills! Whether it's verbal or written, being clear and concise is key. You want to demonstrate that you can explain complex information in a way that's easy for residents to understand.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hybrid Benefits Officer: Housing & Council Tax Support in Thatcham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills related to processing benefits. We want to see how your background aligns with the role of a Benefits Officer!
Craft a Compelling Cover Letter: Use your cover letter to showcase your communication skills and attention to detail. Tell us why you’re passionate about helping residents with financial assistance – we love a good story!
Showcase Relevant Experience: If you've worked with specific processing systems before, mention them! We’re keen on candidates who can hit the ground running, so let us know what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Stuff
Make sure you understand the ins and outs of Housing Benefits and Council Tax Support. Brush up on the specific processing systems mentioned in the job description, as being knowledgeable will show your commitment and readiness for the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or resolved issues, as this will demonstrate your ability to support residents effectively.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since great communication skills are key for this role, consider doing mock interviews with a friend to refine your responses and ensure you come across as confident and approachable.
✨Attention to Detail is Key
Highlight your attention to detail during the interview. You might want to prepare a few examples where your meticulousness made a difference in your work, especially in roles that required processing information accurately.
