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- Tasks: Join our team to manage council tax and business rates with expert system support.
- Company: Be part of the Royal Borough of Windsor and Maidenhead, a vibrant and innovative local authority.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Make a real impact in a culturally rich area while enjoying a supportive work environment.
- Qualifications: Expertise in council tax systems and strong communication skills are essential.
- Other info: Hybrid working options available for a better work-life balance.
The predicted salary is between 37526 - 41613 £ per year.
We are looking for an experienced and enthusiasticSenior Revenues Officer – Controlsto join our successful team to work in ourRevenues and Benefits Controls Team.
This is a full-time, permanent role with hybrid working, and a salary of £37,526 – £41,613 per annum.
About us:
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county ofBerkshire, one of the most economically productive and innovative areas of the country. The borough council is a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community.
RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiasticSenior Revenues Officer – Controlsto join ourRevenues and Benefits Controls Team.
The Role:
Working in our Revenues and Benefits Controls Team, you will report to the Revenues and Benefits Controls Team Leader.
Your role will involve:
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- Being an expert user in the Academy system including interrogating the system to provide information and support to the Revenues and Benefits Service
- Undertaking Quality Assurance of the work undertaken by the Revenues Officers and providing feedback.
- Ensuring that transactions associated with Council Tax and Business Rates are undertaken in a timely fashion including daily reconciliations of payments
- Completing Government Returns associated with the Revenues Service ensuring that data quality is of the highest possible standard.
- Dealing with Freedom of Information requests and other matters which involve the accurate extraction of data from our systems
- Assisting with ensuring document outputs to customers are correct and making changes where appropriate.
What we are looking for:
- You will have experience of a council tax and business rates system at an expert level, preferably the Capita Academy System
- You will be involved in providing expertise and support to Revenues Officers on our council tax system.
- You will be involved in projects such as year end processes and ongoing improvements to the service
- You will have the ability to meet challenging deadlines
- You will have a good knowledge of Council Tax and Business Rates legislation and systems expertise and be able to put this into procedures for Revenues Officers to follow
- You will be able to collaborate and communicate effectively with colleagues in your own and other teams
What we offer:
- 32 days annual leave
- Flexible working including the opportunity to be predominantly home-based for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
Interview dates: Interviews will take place during the week commencing 21st July or the week commencing 28th July.
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Senior Revenues Officer -Controls employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenues Officer -Controls
✨Tip Number 1
Familiarise yourself with the Capita Academy System, as this is a key requirement for the role. Consider reaching out to current or former employees who have experience with this system to gain insights and tips on how to navigate it effectively.
✨Tip Number 2
Brush up on your knowledge of Council Tax and Business Rates legislation. Being well-versed in these areas will not only help you during the interview but also demonstrate your commitment to understanding the role's requirements.
✨Tip Number 3
Prepare examples of how you've successfully managed deadlines in previous roles. The ability to meet challenging deadlines is crucial for this position, so having specific instances ready to discuss can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, especially in a collaborative context. Since the role involves working closely with colleagues across teams, being able to articulate your thoughts clearly and effectively will be essential during the interview process.
We think you need these skills to ace Senior Revenues Officer -Controls
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Revenues Officer - Controls position. Tailor your application to highlight relevant experience and skills that match the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with council tax and business rates systems, particularly if you have worked with the Capita Academy System. Provide specific examples of how you've successfully managed similar tasks in previous roles.
Showcase Your Skills: Demonstrate your ability to meet deadlines and collaborate effectively with colleagues. Mention any projects you've been involved in that required quality assurance or improvements to services, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the organisation. Make sure to express why you want to work for the Royal Borough of Windsor and Maidenhead and how you can contribute to their team.
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Systems
Make sure you have a solid understanding of the Capita Academy System, as well as any other relevant council tax and business rates systems. Be prepared to discuss your experience with these systems and how you've used them in previous roles.
✨Demonstrate Quality Assurance Skills
Since the role involves quality assurance, think of examples where you've provided feedback or improved processes. Highlight your attention to detail and how it has positively impacted your team's performance.
✨Understand Legislation
Brush up on Council Tax and Business Rates legislation. Be ready to explain how you’ve applied this knowledge in your work and how it can benefit the Revenues and Benefits Controls Team.
✨Showcase Collaboration
This role requires effective communication and collaboration with various teams. Prepare examples of how you've successfully worked with others to achieve common goals, especially in high-pressure situations.
