Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to scan, index, and manage important documents for the council.
- Company: The Royal Borough of Windsor and Maidenhead is a vibrant council dedicated to community services.
- Benefits: Enjoy 32 days annual leave, flexible working, and discounts with hundreds of retailers.
- Why this job: Be part of a supportive team in a culturally rich area with exciting opportunities.
- Qualifications: Strong IT skills, attention to detail, and good communication are essential.
- Other info: Guaranteed interview for diverse candidates meeting minimum requirements.
The predicted salary is between 20706 - 21306 £ per year.
We have an exciting opportunity for Scanning and Indexing Assistant to join us!
We are looking for an experienced and enthusiastic Scanning and Indexing Assistant to join our successful team to provide support to teams within the council’s Revenues service including Council Tax and Housing Benefits.
This is a full-time, permanent role with hybrid working, and a salary of £23,706 – £25,306 per annum.
About Us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
Given our Royal connections, the eyes of the world are often on us, and we continue to rise to the challenge.
This is an excellent opportunity for an enthusiastic Scanning and Indexing Assistant to join our Revenues and Benefits Control Team.
The Role
Working in our Revenues Team, you will report to the Revenues and Benefits Controls Team Leader.
Your Role Will Involve
- Opening post and scanning and indexing to customer’s accounts
- Providing a secure end to end service for incoming post including sensitive documents.
- Organising and maintaining the electronic filing system
- Ensuring all incoming e-mails are loaded to the council’s document imaging system accurately
- Undertaking the daily despatch of notification letters
- Processing cheque payments received by the department
What We Are Looking For
- You will be flexible and be able to provide support to the teams where required
- You will have the ability to communicate well with colleagues, managers, and the general public
- You will have very good administrative and IT skills
- You will have the ability to meet challenging deadlines
- You will have an excellent attention to detail with high standards of accuracy
What We Offer
- 32 days annual leave.
- Flexible working including the opportunity to be predominantly home-based for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: Interviews will take place during the week commencing 22nd September or the week commencing 29th September.
If you wish to discuss this position informally, please contact Elaine Henderson, Revenues Service Lead on elaine.henderson@rbwm.gov.uk or Inderpal Dhak, Revenues and Benefits Controls Team Leader on inderpal.dhak@rbwm.gov.uk to arrange a call. #J-18808-Ljbffr
Scanning and Indexing Assistant employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scanning and Indexing Assistant
✨Tip Number 1
Familiarise yourself with the council's Revenues service, especially Council Tax and Housing Benefits. Understanding the specific processes and challenges faced by these teams will help you demonstrate your enthusiasm and readiness to contribute during the interview.
✨Tip Number 2
Highlight your administrative and IT skills in conversations with the team. Be prepared to discuss any relevant software or systems you've used in previous roles, as this will show that you can hit the ground running in a tech-driven environment.
✨Tip Number 3
Prepare examples of how you've successfully managed deadlines and maintained accuracy in your work. This is crucial for the role, so having specific instances ready to share will demonstrate your capability to meet the demands of the position.
✨Tip Number 4
Don't hesitate to reach out to Elaine Henderson or Inderpal Dhak for an informal chat about the role. This shows initiative and gives you a chance to ask questions that can help you tailor your approach during the application process.
We think you need these skills to ace Scanning and Indexing Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Scanning and Indexing Assistant position. Tailor your application to highlight relevant experience and skills that match what the Royal Borough of Windsor and Maidenhead is looking for.
Highlight Relevant Skills: Emphasise your administrative and IT skills in your CV and cover letter. Mention any experience you have with document management systems, attention to detail, and ability to meet deadlines, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the organisation. Use specific examples from your past experiences to demonstrate how you can contribute to the Revenues and Benefits Control Team.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this position.
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Scanning and Indexing Assistant. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as managing sensitive documents and maintaining an electronic filing system.
✨Showcase Your IT Skills
Since the role requires good administrative and IT skills, be ready to provide examples of your experience with document imaging systems or any relevant software. Highlight any specific tools you've used in previous roles that relate to scanning and indexing.
✨Demonstrate Attention to Detail
Given the emphasis on accuracy in this position, prepare to discuss situations where your attention to detail made a difference. You might want to share examples of how you ensured high standards in your previous work, especially when handling sensitive information.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the team dynamics, the council's approach to flexibility, and how they support professional development. This shows your genuine interest in the role and the organisation.
