Pension Administrator

Pension Administrator

Maidenhead Full-Time 19700 - 24100 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team to deliver top-notch pensions administration for the Local Government Pension Scheme.
  • Company: Be part of the Royal County of Berkshire Pension Fund, a dynamic and inclusive workplace.
  • Benefits: Enjoy 32 days annual leave, flexible working, and discounts with hundreds of retailers.
  • Why this job: Gain valuable experience, support your career growth, and contribute to a meaningful service.
  • Qualifications: No specific qualifications needed; just bring your enthusiasm and commitment to customer care.
  • Other info: Guaranteed interview for diverse candidates meeting minimum requirements.

The predicted salary is between 19700 - 24100 £ per year.

We have an exciting opportunity to join the Royal County of Berkshire Pension Fund

The Fund Has Several Key Roles Available As

Trainee / Level 1 / Level 2 (Grade 2-4) (£23,706 – £28,132)

These are all full-time, permanent roles with hybrid working opportunities, the salaries for each post are detailed above and subject to experience at that level. When applying please clearly indicate which role you are interested in.

About Us

The Royal County of Berkshire Pension Fund is seeking an enthusiastic individual to be part of our busy and exciting team delivering a high-quality pensions administration service to current and former members of the Local Government Pension Scheme on behalf of the Royal County of Berkshire Pension Fund.

As part of a team reporting to the Senior Pensions Administrator you will be able to work under pressure and to tight deadlines whilst maintaining attention to detail and have excellent inter-personal, communication and computer skills.

We have 3 different levels of post available, depending on your level of experience in administering the Local Government Pension Scheme and you will be remunerated according. Please refer to the detailed job specification relating to the requirements for each role.

The Fund is keen to support all successful applicants in obtaining qualifications relating made available by the Local Government Association.

All candidates must be confident and approachable and be able to demonstrate a first-class commitment to the highest standards of customer care.

What We Offer

  • 32 days annual leave
  • Flexible / Remote working including a hybrid working pattern for a better work-life balance.
  • Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
  • Free employee parking close to the offices.
  • Give As You Earn scheme.
  • Instant Reward Scheme to recognise and reward innovative achievement.
  • Employee Assistance Programme providing counselling, advice and information.
  • Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger.

If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Interview dates: Week commencing 29 September 2025 T.B.C

If you wish to discuss this position informally, please contact Martin

Griffiths our Pension Administration Manager.

Email: martin.griffiths@RBWM.gov.uk #J-18808-Ljbffr

Pension Administrator employer: Royal Borough of Windsor and Maidenhead

The Royal County of Berkshire Pension Fund is an excellent employer, offering a supportive and inclusive work environment that values collaboration and innovation. With generous benefits such as 32 days of annual leave, flexible hybrid working options, and a robust Local Government Pension scheme, employees are encouraged to grow professionally through access to qualifications and training. This role not only provides meaningful work in pensions administration but also fosters a culture of recognition and support, making it an attractive opportunity for those seeking a rewarding career.
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Contact Detail:

Royal Borough of Windsor and Maidenhead Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pension Administrator

✨Tip Number 1

Familiarise yourself with the Local Government Pension Scheme. Understanding its intricacies will not only help you in the interview but also demonstrate your genuine interest in the role.

✨Tip Number 2

Reach out to current or former employees of the Royal County of Berkshire Pension Fund on platforms like LinkedIn. They can provide valuable insights into the work culture and expectations, which can be beneficial during your discussions.

✨Tip Number 3

Prepare for potential scenario-based questions that assess your problem-solving skills and customer care approach. Think of examples from your past experiences where you successfully handled similar situations.

✨Tip Number 4

Showcase your communication skills during the interview. Since the role requires excellent interpersonal abilities, practice articulating your thoughts clearly and confidently to make a strong impression.

We think you need these skills to ace Pension Administrator

Attention to Detail
Interpersonal Skills
Communication Skills
Customer Care
Time Management
Ability to Work Under Pressure
Computer Literacy
Knowledge of Local Government Pension Scheme
Teamwork
Problem-Solving Skills
Adaptability
Organisational Skills
Confidentiality
Commitment to Continuous Learning

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Pension Administrator position. Understand the key responsibilities and requirements for each level (Trainee, Level 1, Level 2) so you can tailor your application accordingly.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your attention to detail, communication skills, and any previous experience in pensions administration or customer service.

Write a Compelling Cover Letter: Craft a cover letter that not only expresses your interest in the position but also demonstrates your understanding of the Local Government Pension Scheme. Mention why you are a good fit for the team and how you can contribute to delivering high-quality service.

Indicate Your Preferred Role: When submitting your application, clearly indicate which level of the Pension Administrator role you are interested in. This helps the hiring team assess your application more effectively based on your experience.

How to prepare for a job interview at Royal Borough of Windsor and Maidenhead

✨Research the Royal County of Berkshire Pension Fund

Before your interview, take some time to understand the mission and values of the Royal County of Berkshire Pension Fund. Familiarise yourself with their services and recent developments in pensions administration. This will show your genuine interest in the role and help you answer questions more effectively.

✨Demonstrate Customer Care Skills

Since the role requires a commitment to high standards of customer care, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your communication skills and ability to work under pressure while maintaining a positive attitude.

✨Showcase Attention to Detail

Pensions administration involves handling sensitive information and complex data. Be ready to discuss how you ensure accuracy in your work. You might want to mention specific tools or methods you use to maintain attention to detail, as this is crucial for the role.

✨Prepare Questions for the Interviewer

Having thoughtful questions prepared shows your enthusiasm for the position. Ask about the team dynamics, opportunities for professional development, or how the Fund supports its employees in obtaining relevant qualifications. This not only demonstrates your interest but also helps you assess if the role is the right fit for you.

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