Social Care Practitioner (Safeguarding Hub) in Maidenhead

About the Role

We have an exciting opportunity for two Social Care Practitioners to join us in the Safeguarding Hub. These are full‑time, permanent roles with hybrid working, and a salary of £26,895‑£30,132 per annum.

About Us

The Royal Borough of Windsor and Maidenhead (RBWM) is located in Berkshire, a highly productive and innovative area. As a unitary authority, we take pride in our dedicated professionals who are passionate about delivering quality services to the community. RBWM offers opportunities due to its proximity to London, expanding business sectors, and cultural attractions such as Windsor Castle, Legoland and Ascot Racecourse.

Why now?

It’s a great time to join RBWM. We’ve started our transformation journey—Living Well Together—an initiative that focuses on helping residents live well and enabling teams to work well together in a connected, compassionate, and forward‑thinking environment. We are investing in new roles, new technology and enhanced learning and development to support our teams and improve outcomes.

Staff Survey Highlights

• 92 % of colleagues feel their work is meaningful
• 87 % say their line manager demonstrates the council’s values

The Role

You will be working in a lively and fast‑paced environment with a supportive team of experienced safeguarding investigators. You will collaborate with partner agencies, including the Police, Fire Service, Health sector and wider care services, to manage safeguarding referrals into Adult Social Care and promote the wellbeing and safety of adults in the borough.

Your responsibilities

• Triage incoming referrals in accordance with the Care Act 2014, S42 Safeguarding Adults and Mental Capacity Act 2005.
• Support the person at the centre of concerns to define their own protection plan where possible and achieve preferred outcomes.
• Liaise with partner agencies, care providers and families to ascertain risk and response.
• Ensure all aspects of safeguarding vulnerable adults are considered and addressed with supervision and support in accordance with borough policies and protocols.

What we are looking for

• Experience working with vulnerable individuals, especially those with disabilities or complex needs, showing empathy and professionalism.
• Strong communication and interpersonal skills – clear written and verbal communication, including report writing, and the ability to build trust and rapport.
• Adaptability and teamwork – comfortable working independently and collaboratively, and flexible to changing needs and environments.
• Organisational and IT competence – effective time management, organisational skills, and confidence using digital tools to support case work and documentation.
• Person‑centred approach and professional integrity – commitment to safeguarding, equality, and person‑centred care, and acting with honesty, discretion and a proactive mindset.

What we offer

• 32 days annual leave.
• Flexible working, including a hybrid working pattern for a better work‑life balance.
• Generous local government pension scheme including life cover (3 times the annual salary) and an additional voluntary contribution (AVC) scheme to enhance pension provision.
• Free employee parking close to the offices.
• Give‑as‑you‑earn scheme.
• Instant reward scheme to recognise and reward innovative achievement.
• Employee assistance programme providing counselling, advice and information.
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.

Equal Opportunities

RBWM values a collaborative and inclusive work environment and encourages applications from all. As an equal opportunities employer, we promote diverse talent. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.