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- Tasks: Deliver exceptional customer service and assist with digital support in local libraries.
- Company: Local government authority dedicated to community engagement and support.
- Benefits: Generous leave, pension plans, and employee rewards.
- Why this job: Make a difference in your community while enhancing your digital skills.
- Qualifications: Enthusiasm for public service and strong digital customer service skills.
- Other info: Part-time role with flexible hours and community-focused environment.
The predicted salary is between 13 - 16 £ per hour.
A local government authority in Maidenhead is seeking a part-time Library Advisor to deliver exceptional customer service in libraries across the borough. The role involves assisting members with digital support, answering inquiries related to council services, and supporting library events.
Ideal candidates are enthusiastic about public service and possess excellent digital and customer service skills.
Additional perks include generous leave, pension plans, and employee rewards.
Part-Time Library Advisor: Build Community & Digital Skills in Maidenhead employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Library Advisor: Build Community & Digital Skills in Maidenhead
✨Tip Number 1
Get to know the library scene in Maidenhead! Familiarise yourself with local events and services. This will not only help you answer inquiries better but also show your enthusiasm for the role during interviews.
✨Tip Number 2
Brush up on your digital skills! Since the role involves assisting members with digital support, make sure you're comfortable with common tech issues. We can help you find resources to boost your confidence.
✨Tip Number 3
Practice your customer service skills! Think of scenarios you might encounter in the library and how you'd handle them. Role-playing with a friend can be a fun way to prepare for those tricky questions.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always looking for passionate individuals who want to make a difference in their community.
We think you need these skills to ace Part-Time Library Advisor: Build Community & Digital Skills in Maidenhead
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for public service shine through. We want to see how excited you are about helping the community and supporting library events!
Highlight Your Digital Skills: Make sure to showcase your digital skills in your application. We’re looking for someone who can assist members with tech support, so mention any relevant experience or training you have.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Library Advisor role. We love seeing how your unique experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need there!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Stuff
Make sure you’re familiar with the local council services and library events. Brush up on digital skills that are relevant to the role, as you’ll likely be asked how you can assist members with their inquiries.
✨Show Your Enthusiasm
This role is all about public service, so let your passion shine through! Share examples of how you’ve provided excellent customer service in the past and express your excitement about helping the community.
✨Prepare for Scenario Questions
Think about potential scenarios you might face as a Library Advisor. Prepare answers that demonstrate your problem-solving skills and ability to handle customer inquiries effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the library’s upcoming events or how they measure success in customer service. This shows your genuine interest in the role and the organisation.
