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- Tasks: Support residents with financial assistance for housing and council tax.
- Company: Local government authority in Maidenhead focused on community support.
- Benefits: Salary up to £32,104, 32 days annual leave, and hybrid working.
- Why this job: Make a real difference in people's lives while enjoying work-life balance.
- Qualifications: Strong customer service skills and knowledge of Housing Benefit processes.
- Other info: Join a supportive team dedicated to helping the community thrive.
The predicted salary is between 28193 - 32104 £ per year.
A local government authority in Maidenhead is seeking a Benefits Officer to provide high-quality support to residents in need of financial assistance with their rental liability and/or Council Tax. This full-time role offers hybrid working conditions, a salary range of £28,193 to £32,104, and 32 days of annual leave.
Key requirements include:
- Strong customer service skills
- Familiarity with Housing Benefit processes
- Detail-oriented
- Able to meet deadlines while delivering excellent results
Hybrid Benefits Officer: Housing & Council Tax Support in Maidenhead employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Benefits Officer: Housing & Council Tax Support in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, especially those working in housing and council tax support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Housing Benefit processes. We recommend practising common interview questions and scenarios related to customer service in this field to show you’re ready to hit the ground running.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Benefits Officer role! We make it easy for you to showcase your skills and experience directly to the hiring team.
We think you need these skills to ace Hybrid Benefits Officer: Housing & Council Tax Support in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any experience with Housing Benefit processes. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping residents with financial assistance. We love seeing genuine enthusiasm, so let your personality come through!
Be Detail-Oriented: Since the role requires attention to detail, ensure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Benefits Inside Out
Make sure you brush up on Housing Benefit processes and Council Tax support. Familiarise yourself with the latest regulations and common challenges residents face. This will show your potential employer that you're not just interested in the role, but that you’re genuinely knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you resolved issues or helped someone navigate a difficult process. This will demonstrate your ability to connect with residents and provide the support they need.
✨Be Detail-Oriented
Since the role requires attention to detail, practice discussing how you ensure accuracy in your work. You might want to mention specific tools or methods you use to keep track of important information. This will help convey that you can handle the responsibilities of the position effectively.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations related to benefits support. Think through potential scenarios, such as dealing with a frustrated resident or managing tight deadlines. Practising your responses will help you feel more confident during the interview.
