Royal Borough of Windsor and Maidenhead -Housing Options Officer
This is a full-time, permanent role with hybrid working, and a salary of £34,962 to £38,791
We are seeking an experienced Housing Options Officer with the drive and ability to work effectively as part of our busy Housing Options Team.
Your role will involve:
- Working as part of the Housing Options Team you will provide an effective and comprehensive housing advice and homelessness service to the residents of our borough
- Working with customers to provide effective solutions to their housing issues using a range of homelessness prevention options
- Making enquiries in respect of statutory homelessness applications, gather the required information and make statutory homelessness decisions
- Dealing with customer enquiries about their housing applications and housing issues face to face, by telephone and online and updating them accordingly
What we are looking for:
- You will have experience of working in a housing options team within a local authority Housing Service or similar
- You will be able to interpret and apply relevant housing legislation and be comfortable working in a rule driven environment
- You will have experience of working directly with the public both face to face and over the phone.
- You will have experience of working in a busy, front line, customer-focused team.
- You will be experienced in working within a performance driven environment, meeting targets and working to deadlines
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Housing Options Officer in Maidenhead employer: Royal Borough of Windsor and Maidenhead
The Royal Borough of Windsor and Maidenhead is an exceptional employer, offering a supportive work culture that prioritises the well-being of both employees and the community. With opportunities for professional growth and a commitment to safeguarding vulnerable adults, this role provides meaningful work in a picturesque location, complemented by hybrid working arrangements and competitive benefits including a retention bonus.
Contact Details:
Royal Borough of Windsor and Maidenhead Recruitment Team
