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- Tasks: Lead strategic initiatives in adult social care, focusing on system flow and care integration.
- Company: Join the Royal Borough of Windsor & Maidenhead's dedicated Adult Social Care Leadership Team.
- Benefits: Enjoy 32 days annual leave, flexible working, and a generous pension scheme.
- Why this job: Make a real difference in people's lives while shaping inclusive, healthy communities.
- Qualifications: Proven leadership experience in adult social care and a passion for collaborative partnerships.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join Our Adult Social Care Leadership Team – Champion Excellence in System Flow and Care Integration. We have an exciting opportunity for a Head of Service – System Flow & Care Integration to join us! Are you ready for your next step in 2026? Are you already a Service Manager or an experienced Team Manager ready to take the next step, do you want to work in a smaller Local Authority, with a big heart for people, this role is for you.
Our Latest Staff Survey Shows:
- 92% of colleagues feel their work is meaningful
- 87% say their line manager demonstrates the council’s values
About The Role: As Head of System Flow & Care Integration at the Royal Borough of Windsor & Maidenhead, you will provide strategic leadership and professional oversight to ensure safe, timely, strengths‑based pathways that support effective hospital discharge, prevent unnecessary admissions and maximise independence. You will lead the transformation of intermediate care, working across health, housing, social care, and the voluntary and community sector to develop integrated, person‑centred pathways that promote prevention, reablement, and community‑based support. This role contributes directly to Living Well Together—RBWM’s transformation vision—supporting the development of inclusive, healthy communities, improving system flow, and embedding high‑quality, compassionate, and dignified care for residents.
Why join RBWM? RBWM is on a transformation journey—Living Well Together—with a clear vision inspired by Social Care Future: to enable people to live in the place they call home, with the people and things they love, in communities that look out for one another, doing the things that matter to them. You will play a central role in delivering that vision through system leadership, and the transformation of intermediate care.
Key Responsibilities:
- Provide visible leadership to drive improvements in hospital discharge processes and patient flow.
- Lead the council’s approach to admission prevention and system flow across the Integrated Care System (ICS).
- Ensure that pathways reflect best practice, national guidance, and local priorities.
- Lead the redesign of intermediate care services, including reablement and step‑up/step‑down provision.
- Build strong partnerships with NHS partners, housing, voluntary sector organisations, and community groups.
- Represent Adult Social Care (ASC) at system‑wide flow and discharge forums.
What You’ll Bring:
- Leadership experience in adult social care, intermediate care, reablement and hospital discharge supporting excellent partnership working.
- Experience of leading change and continuous improvement.
- Collaborative, values‑driven leadership—able to inspire professional communities and build effective multi‑agency partnerships.
What We Offer:
- 32 days annual leave.
- Flexible working including a hybrid working pattern for a better work-life balance.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision.
- Free employee parking close to the offices.
- Give As You Earn scheme.
- Instant Reward Scheme to recognise and reward innovative achievement.
- Employee Assistance Programme providing counselling, advice and information.
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals.
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview Date: 25 February 2026
If you wish to discuss this position informally, please contact Kate Concannon (Deputy Director of Adult Social Care) at kate.concannon@rbwm.gov.uk.
Head of Service - System Flow & Care Integration in Maidenhead employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Service - System Flow & Care Integration in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the adult social care sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the Royal Borough of Windsor & Maidenhead and their transformation vision, Living Well Together. Show them you’re not just a fit for the role, but that you’re genuinely excited about their mission.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've driven improvements in hospital discharge processes or led successful partnerships. These anecdotes will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Service - System Flow & Care Integration in Maidenhead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for adult social care shine through! We want to see how much you care about making a difference in people's lives and how that aligns with our vision at RBWM.
Tailor Your Experience: Make sure to highlight your relevant experience in system flow and care integration. We’re looking for leaders who can demonstrate their ability to drive improvements and work collaboratively across sectors, so be specific about your achievements!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to know the real you—what motivates you, what challenges you've faced, and how you've overcome them.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Head of Service role. Brush up on your knowledge of hospital discharge processes, intermediate care, and the importance of integrated pathways. This will help you speak confidently about how you can drive improvements.
✨Showcase Your Leadership Style
Prepare to discuss your leadership experience and how it aligns with the council’s values. Think of specific examples where you’ve inspired teams or led change in adult social care. This is your chance to demonstrate your collaborative, values-driven approach.
✨Build Connections
Research the local authority and its partners, including NHS and community organisations. Be ready to talk about how you would build strong partnerships and work collaboratively across sectors to enhance system flow and care integration.
✨Emphasise Your Vision
Articulate your vision for transforming intermediate care and improving patient flow. Think about how you can contribute to the 'Living Well Together' initiative and be prepared to share innovative ideas that align with their transformation journey.
