At a Glance
- Tasks: Support the operation of civic buildings, ensuring they are safe and welcoming for everyone.
- Company: Join the Royal Borough of Windsor and Maidenhead, a vibrant and innovative local authority.
- Benefits: Enjoy 32 days annual leave, a generous pension scheme, and employee discounts.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Be part of a team that makes a real difference in your community every day.
- Qualifications: Experience in facilities or customer service roles is a plus; flexibility and reliability are key.
The predicted salary is between 25706 - 27306 £ per year.
We have an exciting opportunity for Facilities Operative to join us! This is a full-time, permanent office based role with a salary of £25,706 - £27,306 per annum.
About Us
The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority - takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse.
The Role
Reporting to the Facilities Operations Lead, you will support the day-to-day operation of civic and corporate buildings across the borough, helping to ensure they remain safe, welcoming and operational for staff, residents, councillors and visitors. This is a varied, hands on and public facing role involving room setups, building checks, post duties, safety support and general soft facilities management tasks. You will work as part of a wider facilities rota supporting civic, ceremonial and corporate functions across council buildings.
Your Role Will Involve:
- Opening and securing council buildings and carrying out basic safety and building checks
- Setting up rooms and supporting meetings, civic functions and events
- Supporting post room, delivery and consumables duties across council buildings
- Assisting residents, visitors and staff with enquiries and wayfinding
- Supporting building safety arrangements including fire alarm checks and emergency procedures
What We Are Looking For:
- Experience working in a facilities, caretaking, building support or customer facing environment
- A reliable and flexible approach with the ability to work as part of a rota system
- Good communication and customer service skills
- Ability to work independently and use initiative when responding to operational issues
- Ability to undertake physical duties including lifting, moving and room setup activities independently
What We Offer:
- 32 days annual leave
- Office based working role with regular satellite site attendance required across the borough
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
- Free employee parking close to the offices
- Give As You Earn scheme
- Instant Reward Scheme to recognise and reward innovative achievement
- Employee Assistance Programme providing counselling, advice and information
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals
RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities’ employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Interview dates: 16 – 19 June 2026
Contact: Gary Ellis, Corporate Estates and Facilities Manager on gary.ellis@rbwm.gov.uk
Facilities Operative in Maidenhead employer: Royal Borough of Windsor and Maidenhead
The Royal Borough of Windsor and Maidenhead (RBWM) is an exceptional employer, offering a supportive and inclusive work environment that values collaboration and innovation. With generous benefits such as 32 days of annual leave, a robust Local Government Pension scheme, and access to various employee discounts, RBWM prioritises the well-being and growth of its staff. Located in a culturally rich area with proximity to London, employees have the unique opportunity to contribute to a community-focused organisation while enjoying a fulfilling career in facilities management.
Contact Details:
Royal Borough of Windsor and Maidenhead Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operative in Maidenhead
✨Tip Number 1
Get to know the company! Research RBWM and its values. When you understand what they stand for, you can tailor your approach during interviews and show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the interview process, plus it shows your genuine interest in the position.
✨Tip Number 3
Prepare for practical scenarios! Since the Facilities Operative role involves hands-on tasks, think about how you would handle specific situations, like room setups or safety checks, and be ready to discuss them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at RBWM and ready to contribute to the community.
We think you need these skills to ace Facilities Operative in Maidenhead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in facilities management or customer service. We want to see how your skills match the role of Facilities Operative, so don’t hold back on showcasing your relevant experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team!
Show Your Enthusiasm:Let your passion for the role shine through in your application. We love candidates who are excited about contributing to our community and making a difference. A bit of personality can go a long way in helping us get to know you better!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Facilities Operative role. Familiarise yourself with the day-to-day tasks like room setups, building checks, and safety support. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves assisting residents and visitors, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond to help someone. This will demonstrate your ability to communicate effectively and handle enquiries with ease.
✨Demonstrate Flexibility and Reliability
The job requires a reliable and flexible approach, especially since you'll be working as part of a rota system. Be ready to share instances where you've adapted to changing circumstances or taken initiative in previous roles. This will highlight your suitability for the dynamic nature of the job.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role and the organisation. Ask about the team dynamics, opportunities for professional development, or how success is measured in the Facilities Operative position. This not only helps you gauge if it's the right fit but also leaves a positive impression.
