Head of Quality & Safeguarding

Head of Quality & Safeguarding

Maidenhead Full-Time 59961 - 65471 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead quality assurance and safeguarding in Adult Social Care, ensuring high standards and compassionate care.
  • Company: Join the Royal Borough of Windsor & Maidenhead, a vibrant community-focused council.
  • Benefits: Enjoy 32 days leave, flexible working, and a generous pension scheme.
  • Why this job: Make a real difference in people's lives while shaping the future of social care.
  • Qualifications: Experience in quality assurance and safeguarding within social care settings.
  • Other info: Be part of a supportive team dedicated to innovation and excellence.

The predicted salary is between 59961 - 65471 ÂŁ per year.

Join Our Adult Social Care Leadership Team – Champion Excellence in Quality and Safeguarding

We have an exciting opportunity for a Head of Quality and Safeguarding to join us!

Are you ready for your next step in 2026?

Are you already a Service Manager or an experienced Team Manager ready to take the next step, do you want to work in a smaller Local Authority, with a big heart for people, this role is for you.

Our Latest Staff Survey Shows

  • 92% of colleagues feel their work is meaningful
  • 87% say their line manager demonstrates the council’s values

About

But don’t just take our word for it—watch our staff videos to hear directly from our teams about what it’s like to work here:
👉 Adult social care careers | Royal Borough of Windsor and Maidenhead

About The Role

As Head of Quality & Safeguarding, you will provide strategic leadership of our Quality & Safeguarding Service, bringing together our Safeguarding & DoLS Hub and the new Practice Development Team.
You’ll work hand‑in‑hand with our professional leaders to raise practice standards, strengthen governance, and ensure safe, person‑centred care across Adult Social Care.
You will have direct oversight of the Principal Social Worker (PSW), Principal Occupational Therapist (POT), CHC Lead, and Policy, Research & Information Officer, embedding learning, audit and continuous improvement across all teams.

Why join RBWM?

RBWM is on a transformation journey—Living Well Together—with a clear vision inspired by Social Care Future: to enable people to live in the place they call home, with the people and things they love, in communities that look out for one another, doing the things that matter to them .
You will play a central role in delivering that vision through safeguarding leadership, practice development, and quality assurance.

What You’ll Lead

  • Safeguarding Hub & DoLS: Oversight of section 42 enquiries, MSP, Multi Agency Risk Framework, and DoLS authorisations; ensuring timely, lawful and compassionate practice. Be the strategic lead for safeguarding, working in partnership with other agencies.
  • Practice Development Team: Professional governance and development via the Principal Social Worker and Principal Occupational Therapist functions; strengthening supervision, audit and reflective practice. Working closely with our performance team.
  • Transformation: Having a central role within the leadership team helping to develop strategy and shape policy.

Key Responsibilities

  • Set and monitor practice standards across ASC; lead the Quality Assurance Framework, thematic audits and learning loops.
  • Provide expert safeguarding leadership; strengthen governance, performance, and MSP outcomes.
  • Ensure robust DoLS processes and MCA practice, working closely with legal and partners.
  • Lead professional development via the Principal Social Worker and Principal Occupational Therapist; champion supervision, reflective practice, ASYE/practice education expectations.
  • Drive provider quality with the Care Quality Assurance Team; chair risk/quality meetings and coordinate multi‑agency actions.
  • Contribute to transformation programmes and workforce strategy within Living Well Together, aligning improvements to the Adult Social Care Strategy and Council Plan.

What You’ll Bring

  • Leadership experience in adult social care safeguarding/quality with clear impact on practice and outcomes.
  • Deep knowledge of the Care Act, MCA/DoLS, and safeguarding statutory guidance, with confidence to lead complex risk management.
  • Strong audit, governance, and improvement skills; ability to turn insights into coaching, standards and measurable change.
  • Collaborative, values‑driven leadership—able to inspire professional communities and build effective multi‑agency partnerships.

Interview Date 28th January 2026

If you wish to discuss this position informally, please contact Kate Concannon (Deputy Director Adult Social Care) at kate.concannon@rbwm.gov.uk.

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Head of Quality & Safeguarding employer: Royal Borough of Windsor and Maidenhead

The Royal Borough of Windsor & Maidenhead is an exceptional employer, offering a supportive and collaborative work environment that prioritises the well-being and professional growth of its staff. With a commitment to quality and safeguarding in Adult Social Care, employees benefit from flexible working arrangements, generous leave, and a strong focus on continuous improvement and innovation. Located in a culturally rich area with access to London, this role provides a unique opportunity to make a meaningful impact while enjoying a fulfilling career.
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Contact Detail:

Royal Borough of Windsor and Maidenhead Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Quality & Safeguarding

✨Tip Number 1

Network like a pro! Reach out to people in the Adult Social Care sector, especially those already working at RBWM. A friendly chat can give us insights into the role and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by diving deep into RBWM’s values and recent initiatives. We want to show that we’re not just a good fit for the role but also share their vision for quality and safeguarding.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors to refine our answers. Focus on how our experience aligns with the responsibilities of leading quality assurance and safeguarding.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the RBWM team and contributing to their mission.

We think you need these skills to ace Head of Quality & Safeguarding

Quality Assurance
Safeguarding Governance
Professional Standards
Reflective Practice
Knowledge of Care Act
Knowledge of Mental Capacity Act
Continuous Improvement
Learning Culture
Accountability
Co-production
Strategic Planning
Compassionate Leadership
Community Building
Communication Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in quality assurance and safeguarding. We want to see how your skills align with our vision for Adult Social Care at RBWM.

Showcase Your Leadership Skills: As a strategic leader, it’s important to demonstrate your ability to drive continuous improvement and foster a culture of learning. Share specific examples of how you've led teams or projects in the past.

Be Person-Centred: Remember, we’re all about delivering safe, person-centred care. Use your application to reflect on how you’ve put individuals at the heart of your work and how you plan to continue doing so in this role.

Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!

How to prepare for a job interview at Royal Borough of Windsor and Maidenhead

✨Know Your Legislation

Familiarise yourself with the Care Act and Mental Capacity Act, as these are crucial for the role. Be prepared to discuss how you would ensure compliance and uphold these standards in your leadership.

✨Showcase Your Compassionate Leadership

Prepare examples that highlight your strategic and compassionate leadership style. Think about times when you've championed quality assurance or supported your team in delivering person-centred care.

✨Emphasise Continuous Improvement

Be ready to talk about how you've driven continuous improvement in previous roles. Share specific strategies you've implemented to foster a culture of learning and accountability within your teams.

✨Align with RBWM's Vision

Research RBWM’s 'Living Well Together' vision and be prepared to discuss how your values align with theirs. Show enthusiasm for contributing to their strategic priorities and enhancing community well-being.

Head of Quality & Safeguarding
Royal Borough of Windsor and Maidenhead
Location: Maidenhead
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