At a Glance
- Tasks: Support day-to-day operations of civic buildings, ensuring safety and welcoming environments.
- Company: Join a dynamic local government team dedicated to community service.
- Benefits: Competitive salary, generous pension scheme, free parking, and employee discounts.
- Other info: Flexible working hours with opportunities for personal growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in facilities or customer service roles; strong communication skills.
The predicted salary is between 25706 - 27306 £ per year.
Reporting to the Facilities Operations Lead, you will support the day-to-day operation of civic and corporate buildings across the borough, helping to ensure they remain safe, welcoming and operational for staff, residents, councillors and visitors. This is a varied, hands-on and public-facing role involving room setups, building checks, post duties, safety support and general soft facilities management tasks. You will work as part of a wider facilities rota supporting civic, ceremonial and corporate functions across council buildings.
Responsibilities
- Opening and securing council buildings and carrying out basic safety and building checks
- Setting up rooms and supporting meetings, civic functions and events
- Supporting post room, delivery and consumables duties across council buildings
- Assisting residents, visitors and staff with enquiries and wayfinding
- Supporting building safety arrangements including fire alarm checks and emergency procedures
Qualifications
- Experience working in a facilities, caretaking, building support or customer-facing environment
- A reliable and flexible approach with the ability to work as part of a rota system
- Good communication and customer service skills
- Ability to work independently and use initiative when responding to operational issues
- Ability to undertake physical duties including lifting, moving and room setup activities independently
Benefits
- This is a full-time, permanent office-based role with a salary of £25,706 - £27,306 per annum.
- Generous Local Government Pension scheme includes life cover (3 times of annual salary); and an Additional Voluntary Contribution (AVC) scheme to enhance your pension provision
- Free employee parking close to the offices
- Give As You Earn scheme
- Instant Reward Scheme to recognise and reward innovative achievement
- Employee Assistance Programme providing counselling, advice and information
- Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals
Equal Opportunities Statement
If you have a disability, are a current or former member of the armed forces or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.
Facilities Operative: Room Setups & Safety Support employer: Royal Borough of Windsor and Maidenhead
As a Facilities Operative, you will join a supportive and dynamic team dedicated to maintaining safe and welcoming civic spaces for the community. Our commitment to employee well-being is reflected in our generous Local Government Pension scheme, comprehensive employee assistance programmes, and opportunities for professional growth within a collaborative work culture. With a focus on innovation and recognition, we ensure that every team member feels valued and empowered in their role.
Contact Details:
Royal Borough of Windsor and Maidenhead Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operative: Room Setups & Safety Support
✨Tip Number 1
Get to know the facilities team! Reach out on LinkedIn or through our website to connect with current employees. A friendly chat can give you insider info and show your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to facilities management. Think about scenarios where you've demonstrated your problem-solving skills or customer service prowess, as these will be key in this role.
✨Tip Number 3
Show off your flexibility! This role involves working as part of a rota, so highlight any previous experience where you've adapted to changing schedules or taken on varied tasks. It’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the position. Plus, it’s a great way to reiterate your enthusiasm for the role.
We think you need these skills to ace Facilities Operative: Room Setups & Safety Support
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in facilities management or customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant examples!
Show Your Personality:This role is public-facing, so let your personality shine through! Use a friendly tone in your application to show us that you’re approachable and ready to assist residents and visitors.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Bullet points can help with this!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Facilities Operative. Familiarise yourself with tasks like room setups, safety checks, and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is public-facing, be prepared to discuss your experience in customer service. Think of specific examples where you've assisted customers or resolved issues. Highlighting your communication skills will demonstrate that you can handle enquiries and wayfinding effectively.
✨Demonstrate Flexibility and Reliability
The job requires a reliable and flexible approach, especially when working as part of a rota system. Be ready to share instances where you've adapted to changing circumstances or taken initiative in previous roles. This will reassure the interviewer that you can handle the dynamic nature of the job.
✨Prepare for Practical Questions
Expect questions about physical duties, such as lifting and moving items. You might be asked how you would approach setting up a room for an event or handling safety checks. Practising these scenarios beforehand will help you articulate your thought process and demonstrate your hands-on capabilities.
