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- Tasks: Assist residents with Housing Benefit and Council Tax Support queries.
- Company: Local government authority committed to community support.
- Benefits: Flexible working, competitive salary, annual leave, and pension schemes.
- Why this job: Make a real difference in your community while enjoying work-life balance.
- Qualifications: Strong customer service skills and knowledge of relevant legislation.
- Other info: Full-time hybrid role with opportunities for personal growth.
The predicted salary is between 28193 - 32104 £ per year.
A local government authority in England is seeking a Benefits Officer to provide high-quality assistance to residents regarding Housing Benefit and Council Tax Support. The role requires excellent customer service skills, knowledge of relevant legislation, and the ability to manage workload effectively.
This full-time position offers flexible working conditions and a salary of £28,193 to £32,104 per annum along with generous benefits including annual leave and pension schemes.
Benefits Officer: Housing & Council Tax Support (Hybrid) employer: Royal Borough of Windsor and Maidenhead
Contact Detail:
Royal Borough of Windsor and Maidenhead Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Benefits Officer: Housing & Council Tax Support (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to people in the local government sector, especially those already working as Benefits Officers. They can provide insider info and might even give you a heads-up about job openings.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Housing Benefit and Council Tax Support legislation. We want you to be able to discuss how you can help residents effectively, so know your stuff!
✨Tip Number 3
Show off your customer service skills during interviews. Think of examples where you've gone above and beyond to help someone. This will demonstrate that you’re the right fit for providing high-quality assistance to residents.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Benefits Officer: Housing & Council Tax Support (Hybrid)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've helped others in the past, especially in a benefits or support role.
Know Your Legislation: Familiarise yourself with Housing Benefit and Council Tax Support legislation. We’re looking for someone who understands the ins and outs of these areas, so don’t hesitate to mention any relevant knowledge or training.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to the specific role. Make sure to connect your skills and experiences directly to what we’re looking for in a Benefits Officer.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly and is considered promptly!
How to prepare for a job interview at Royal Borough of Windsor and Maidenhead
✨Know Your Legislation
Make sure you brush up on the relevant legislation surrounding Housing Benefit and Council Tax Support. Being able to discuss specific laws and how they apply to real-life scenarios will show your expertise and commitment to the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about challenging situations you've faced and how you resolved them, as this will demonstrate your ability to handle residents' queries effectively.
✨Demonstrate Workload Management
Be ready to talk about how you prioritise tasks and manage your workload. Local government roles can be busy, so sharing specific strategies or tools you use to stay organised will highlight your suitability for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you understand if the organisation is the right fit for you.
