At a Glance
- Tasks: Lead a team to manage pension benefits and ensure accurate processing for members.
- Company: Join a supportive organisation dedicated to nurturing talent and diversity.
- Benefits: Generous leave, flexible working, learning opportunities, and discounts on local services.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real difference in people's lives by managing their pension benefits effectively.
- Qualifications: Expertise in LGPS and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
About The Role And Our Ideal Candidate
The post holder will lead the team responsible for calculating and paying members benefits – including retirements, transfers, death grants, refunds and the monthly pensioner payroll – for the Sutton and Kingston Shared Pensions Administration Service.
About You
- LGPS Knowledge: Expert understanding of the Local Government Pension Scheme (LGPS) and relevant overriding pensions legislation.
- Leadership: Experience managing, coaching, and developing team leaders to drive a collaborative, high-performance culture.
- Workload Management: Experience managing high-volume workflows, resource planning to prevent backlogs, and overseeing high-value payroll processes or financial controls.
- Communication Skills: Strong communication skills, with the ability to translate complex pensions information into clear updates for all stakeholders.
- Dispute Resolution: The ability to act as a technical escalation, resolving complex cases and IDRP complaints fairly and objectively.
About Us
The shared pensions administration service delivers the Local Government Pension Scheme (LGPS) for both the Sutton and Kingston Pension Funds.
Together, we support circa 30,000 members and over 100 scheme employers.
Your main focus as manager will be leading the day-to-day service to ensure our members get a great customer experience.
You will make sure all pension processing is handled accurately, statutory deadlines are met, and the team has the support they need to deliver a reliable service.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills.
We’re constantly striving to improve our ways of working so putting your ideas across however big or small will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work‑life balance, some of which include:
- A generous annual leave entitlement of 26-32 days plus bank holidays (pro‑rata if part‑time working hours apply) depending on service and grade.
- Enhanced maternity, paternity, shared parental, adoption and dependants leave.
- Two volunteering days per year.
- Flexible Working – Smarter Working Scheme (dependent on the role).
- Adjustable and agile working arrangements using Google Chromebooks.
- Learning and development portal offering a range of courses.
- Discounts on a range of local shops, restaurants, gyms and leisure centres.
- Interest‑free season ticket loans.
- Local Government Pension Scheme.
- Bicycle loan facilities and cycle‑to‑work scheme.
- Electric vehicle leasing scheme.
- Confidential health & wellbeing and counselling support.
- Additional Information
We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff.
We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under‑represented groups.
To support our workers and their families we offer a range of family‑friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda.
We are also proud to be a disability‑confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role.
As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract.
The UK has a points‑based immigration system affecting EU and non‑EU workers and sponsorship requirements.
We advise checking the GOV.
UK website for right to work guidance.
Sponsorship availability varies and is subject to eligibility requirements and budget limitations.
As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case‑by‑case basis.
#J-18808-Ljbffr
Contact Details:
Royal Borough of Kingston upon Thames Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Manager (Benefits Processing)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Royal Borough of Kingston upon Thames. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Pensions Manager (Benefits Processing)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Royal Borough of Kingston upon Thames.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Royal Borough of Kingston upon Thames's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Royal Borough of Kingston upon Thames
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Royal Borough of Kingston upon Thames.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Royal Borough of Kingston upon Thames will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Royal Borough of Kingston upon Thames employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
