At a Glance
- Tasks: Coordinate ceremonies, assist customers with bookings, and provide advice on planning.
- Company: Join Hampshire County Council, a forward-thinking organisation making a difference.
- Benefits: Competitive salary, flexible hours, and the chance to work in beautiful Hampshire.
- Other info: Great career development opportunities in a vibrant community.
- Why this job: Support people during significant life events and enjoy a rewarding public-facing role.
- Qualifications: Strong communication skills, attention to detail, and a customer-focused approach.
The predicted salary is between 27780 - 30564 £ per year.
An exciting opportunity has arisen for a Ceremonies Coordinator/Registration Officer to join The Registration Service at Hampshire County Council. The role involves dealing with ceremony bookings, helping customers book and pay, explaining legal preliminaries, and advising on planning the content for each ceremony type. This will involve a high level of coordination, advice, and entering details into a bespoke registration system. You will also provide ceremonies at weekends as part of a roster. This is a busy, public-facing role which offers great personal satisfaction supporting our customers to record and celebrate significant life events.
What you’ll do:
- Deliver a high quality, customer-focused, frontline service on the telephone, email, and in person.
- Exhibit excellent communication skills and the ability to work under pressure.
- Maintain a high degree of accuracy and attention to detail in day-to-day operations.
- Work well as a member of a small team and use your own initiative.
What we’re looking for:
- A team player with strong collaborative skills.
- Excellent communication and interpersonal skills, with the ability to build rapport with a wide range of customers.
- Excellent attention to detail and a commitment to accuracy, particularly when dealing with legal and statutory documentation.
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
- A customer-focused approach, providing a professional, empathetic, and supportive service.
- Sound IT skills and the ability to accurately record information.
- The ability to work flexibly, including participation in a weekend ceremonies rota and attending venues.
Shortlisted candidates will be invited to an Assessment Day. This is a great opportunity for us to explain more about the role and for you to demonstrate your suitability. Full details will be sent to shortlisted candidates.
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
Ceremonies Coordinator - Reg Officer in Winchester employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
The Royal Borough of Kensington and Chelsea is an exceptional employer, offering a dynamic work environment where community engagement and consumer protection are at the forefront. Employees benefit from a supportive culture that prioritises professional development and collaboration, ensuring that you can grow your skills while making a meaningful impact in safeguarding consumers and promoting fair trade within the borough.
Contact Details:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ceremonies Coordinator - Reg Officer in Winchester
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like ROYAL BOROUGH OF KENSINGTON AND CHELSEA, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like ROYAL BOROUGH OF KENSINGTON AND CHELSEA and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Ceremonies Coordinator - Reg Officer in Winchester
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for ROYAL BOROUGH OF KENSINGTON AND CHELSEA and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at ROYAL BOROUGH OF KENSINGTON AND CHELSEA
✨Get to Know Public Sector Values
Before your interview with ROYAL BOROUGH OF KENSINGTON AND CHELSEA, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for ROYAL BOROUGH OF KENSINGTON AND CHELSEA.
