Transformation Lead - 2 Year FTC

Job Description

Bring your children’s social care knowledge to lead digital transformation and help shape better systems, processes and services for practitioners, children and families.

We are looking for an experienced children’s social worker who understands the realities of children’s social care, is curious about how services can be improved and is keen to develop skills within transformation, technology, data and AI. Flexible working options are available; candidates may work full‑time or part‑time (minimum 3 days per week).

Working Style

We’re all in to design efficient, user‑centred services that support our frontline practitioners and families. This is a hybrid role playing a key role serving the local community. Whether working behind the scenes with technical partners or directly with frontline practitioners, you’ll be part of a dedicated team supporting our young residents.

What You’ll Be Doing

In this fast‑paced role, you will lead the project management and delivery of digital transformation initiatives within our Children’s Operations and Programmes Directorate. You will manage cross‑functional projects from inception to completion, ensuring milestones are achieved, risks are mitigated, and savings targets are successfully delivered. You will act as the direct intersection of frontline practice, data, and technical design, converting your real‑world understanding of social work into robust digital project requirements.

• Work with frontline practitioners, digital partners, and internal/external stakeholders to understand service challenges, shape and test practical solutions, support implementation, evaluate impact, and identify emerging opportunities.
• Co‑produce service solutions alongside frontline teams, map interdependencies, and manage project benefits effectively to improve the practitioner and service‑user experience and enable more efficient ways of working.
• Build consensus among diverse stakeholders during periods of change.
• Apply your social care experience to ask good questions, shape requirements, test solution usefulness and safety, and facilitate effective collaboration between practitioners and technical colleagues.

What You’ll Bring

• A background as a children’s social worker with substantial working knowledge of statutory children’s social care practice and contemporary policy and legislation.
• Experience contributing to change, service improvement, practice development or project activity (e.g., improving a process, implementing a new system or practice model, testing a new approach, supporting colleagues through change).
• Proven experience of successfully leading transformation or service improvement initiatives within a large, complex organisation.
• A genuine interest in how data, technology, and AI can reduce administrative burdens and optimise frontline workflows.
• Strong negotiation, lateral thinking and risk‑management skills, able to guide teams through ambiguity and build inclusive, high‑performing project environments.

Why Join Us

At RBKC, we invest in our people, communities and future. You will join a collaboratively bi‑borough team operating across the Royal Borough of Kensington and Chelsea and Westminster City Council, gaining strategic exposure. Our Children’s Services have been rated Outstanding by Ofsted for the third consecutive time. We support continuous professional development through on‑the‑job development and structured pathways to master strategic service design, data‑led improvement, and large‑scale transformation leadership.

About Us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. We are a competent and caring council that pride ourselves in delivering services with care and competence, listening to residents, acting with integrity and building a greener, safer and fairer borough.

Interview Details

Face to Face interviews W/C 17/08/2026

Application Process

We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

Equality, Diversity and Inclusion

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.

Pay and Benefits

We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range. Employees receive annual salary increases until they reach the top of the pay scale and any agreed cost of living pay rises.