Tenancy & Income Recovery Specialist

Tenancy & Income Recovery Specialist

Full-Time 31500 - 38500 £ / year (est.) No working from home possible
ROYAL BOROUGH OF KENSINGTON AND CHELSEA

At a Glance

  • Tasks: Support residents in managing rent accounts and recovering income for essential services.
  • Company: Royal Borough of Kensington and Chelsea, dedicated to community welfare.
  • Benefits: Competitive salary, job stability, and opportunities for professional growth.
  • Other info: Join a supportive team focused on service improvement and community impact.
  • Why this job: Make a real difference in residents' lives while ensuring vital services are funded.
  • Qualifications: Experience in income recovery or social services is a plus.

The predicted salary is between 31500 - 38500 £ per year.

Royal Borough of Kensington and Chelsea is seeking an Income Officer to help residents manage rent accounts and sustain tenancies while recovering income that funds essential borough services.

You’ll handle a caseload, contact residents by letters, calls and home visits, and work with Benefits and Housing Needs teams to support welfare access.

The role involves court attendance and notices when needed, with a focus on service improvement and accuracy.

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Tenancy & Income Recovery Specialist employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA

The Royal Borough of Kensington and Chelsea is an exceptional employer, offering a dynamic work environment where community engagement and consumer protection are at the forefront. Employees benefit from a supportive culture that prioritises professional development and collaboration, ensuring that you can grow your skills while making a meaningful impact in safeguarding consumers and promoting fair trade within the borough.

ROYAL BOROUGH OF KENSINGTON AND CHELSEA

Contact Details:

ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruitment Team

We think you need these skills to ace Tenancy & Income Recovery Specialist

Case Management
Communication Skills
Customer Service
Income Recovery
Welfare Access Support
Court Attendance
Attention to Detail