Special Educational Needs (SEN) Delivery Lead

Lead the daily operations of our SEN service, ensuring every child receives the support they deserve.

Working as an SEN Delivery Lead means being at the heart of a service that transforms lives. You\’ll bring structure, clarity and leadership to the systems and people that make the services work, keeping them compliant, efficient and focused on what matters most: the children and young people who rely on it.

Lead the daily operations of our SEN service, ensuring every child receives the support they deserve.

Working as an SEN Delivery Lead means being at the heart of a service that transforms lives. You\’ll bring structure, clarity and leadership to the systems and people that make the services work, keeping them compliant, efficient and focused on what matters most: the children and young people who rely on it.

Working style:

You\’ll be based in the borough for 3 days a week, playing a key role in serving the local community as part of a dedicated team making a real difference to residents\’ lives.

What you\’ll be doing

• You\’ll oversee the operational delivery of the SEND and Educational Psychology Service, making sure every process runs smoothly and meets statutory requirements.
• Managing a team of six, you\’ll provide line management, supervision and professional development to ensure staff consistently deliver high quality services.
• You\’ll stay up to date with legislation and guidance, identifying where processes need to evolve and leading improvements that keep the service compliant and forward thinking.
• You\’ll act as the first point of contact for complaints, Freedom of Information requests and Subject Access Requests, ensuring each is handled promptly, fairly and transparently.
• Your role will also include recording pre-statutory admissions to specialist nurseries and resourced provisions, overseeing financial processes such as supplier requests and tuition cost monitoring, and ensuring good governance through accurate reporting and record keeping.
• Data will play a big part in your work where you\’ll lead termly \’deep dive\’ audits to identify trends, spot development areas and shape better practice.
• You\’ll also coordinate induction and training programmes so that staff have the knowledge, tools and confidence to deliver at their best.

For further details, please review the Job Description and Person Specification.

What you\’ll bring

• You’ll be an organised, confident and people focused leader with experience managing teams, including recruitment, induction and performance management.
• You’ll be comfortable setting direction, supporting colleagues and driving accountability in a fast paced, high impact environment.
• Strong administration and organisational skills are essential, from maintaining clear records to meeting tight deadlines.
• You’ll also bring the ability to analyse data, make evidence-based decisions and identify opportunities to improve systems and processes.
• You’ll have a good understanding of partnership working, able to build relationships across education, health and social care. Some knowledge of SEN legislation, such as the Children and Families Act 2014, is important – but what matters most is your ability to learn quickly, think critically and lead with integrity.

Finally, you’ll embrace technology as a tool for better working, championing the use of case management systems and data to track progress and inform decisions.

Why join us

At RBKC, we’re all in – investing in our people, our communities and our future.

You’ll join a service that plays a vital role in improving outcomes for children with SEND. This is a new and exciting position designed to bring together the operational delivery functions under one strong, cohesive lead. It’s a genuine opportunity to make your mark, shape a developing service and influence how we work.

You’ll be supported by a committed and experienced management team who value learning, reflection and collaboration. We’ll invest in your professional growth through training, mentoring and leadership development opportunities.

This is challenging, meaningful work in a national context where SEND services are under increasing scrutiny. Your contribution will help ensure we continue to deliver with integrity, care and competence.

About us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.

As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

This role is a true reflection of our ’we’re all in’ ethos. You’ll lead with purpose, ensuring our SEN service is effective, transparent and responsive. Your drive for improvement and your ability to turn challenges into opportunities will help create a fairer, more inclusive future for every child in our borough.

Interview Details

Thursday 13th November 2025 at Kensington Town Hall.

Standard DBS is required for the role.

Ready to join us?

We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.

Please apply online explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.

We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range.

Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.