Transformation Lead - 2 Year FTC in London

Transformation Lead - 2 Year FTC in London

London Temporary 37800 - 46200 £ / year (est.) Home office (partial)
ROYAL BOROUGH OF KENSINGTON AND CHELSEA

At a Glance

  • Tasks: Lead digital transformation in children's social care to improve systems and services.
  • Company: Join a collaborative team at RBKC, making a real difference in the community.
  • Benefits: Flexible working options, professional development, and a supportive work environment.
  • Other info: Be part of an outstanding team recognised for excellence in children's services.
  • Why this job: Shape better services for children and families while growing your skills in tech and transformation.
  • Qualifications: Children's social worker experience with a passion for service improvement and technology.

The predicted salary is between 37800 - 46200 £ per year.

Bring your children’s social care knowledge to lead digital transformation and help shape better systems, processes and services for practitioners, children and families. This is an opportunity for an experienced children’s social worker to take their career into a new direction. We are looking for someone who understands the realities of children’s social care, is curious about how services can be improved and is keen to develop their skills within transformation, technology, data and AI.

Flexible working options are available, and we welcome applications from candidates wishing to work full-time or part-time (minimum 3 days per week).

Working Style

We’re all in to design efficient, user-centred services that support our frontline practitioners and families. This is a hybrid role, playing a key role serving the local community. Whether you're working behind the scenes with technical partners or directly with frontline practitioners, you'll be part of a dedicated team supporting our young residents.

What you’ll be doing

In this fast-paced role, you will lead the project management and delivery of digital transformation initiatives within our Children’s Operations and Programmes Directorate. You will manage cross-functional projects from inception through to completion, ensuring milestones are achieved, risks are mitigated, and savings targets are successfully delivered. Working as the direct intersection of frontline practice, data, and technical design, you will act as a crucial connector, converting your real-world understanding of social work into robust digital project requirements.

Your daily responsibilities will include working with frontline practitioners, digital partners, and internal and external stakeholders to understand service challenges, shape and test practical solutions, support implementation, evaluate impact and identify emerging opportunities. You will co-produce service solutions alongside frontline teams, map interdependencies, and manage project benefits effectively to improve our practitioner and service-user experience and to enable more efficient ways of working. Additionally, you will build consensus among diverse stakeholders during periods of change.

Although technical expertise is not necessary, your experience in social care will be crucial to understand practice problems, ask good questions, shape requirements, test whether solutions are useful and safe, and help practitioners and technical colleagues work effectively together.

What you’ll bring

You must have a Children’s Social Worker background coupled with substantial working knowledge of statutory children’s social care practice with a thorough understanding of contemporary children’s policy and legislation to ensure our new strategies remain highly responsive to local priorities. You will have contributed to change, service improvement, practice development or project activity. This might include improving a process, helping to implement a new system or practice model, testing a new approach, supporting colleagues through change or contributing to a wider improvement programme.

You need proven experience of successfully leading transformation or service improvement initiatives within a large, complex organisation. While technical IT expertise is not required, you must demonstrate a genuine interest in how data, technology, and AI can reduce administrative burdens and optimise frontline workflows. This role demands strong negotiation and lateral thinking capabilities to manage service risks, guide teams through ambiguity, and build inclusive, high-performing project environments.

Why join us

At RBKC, we’re all in investing in our people, our communities and our future. You will join a well-established, collaborative Bi-borough team operating across both the Royal Borough of Kensington and Chelsea and Westminster City Council, giving you unmatched strategic exposure. This is a brilliant environment to grow your skills in line with our commitment to developing talent. You will be part of a service that celebrates an exceptional standard of work, with our Children’s Services recently being rated Outstanding by Ofsted for the third consecutive time, marking a decade of elite practice. We support your continuous professional development by offering substantial on-the-job development and structured pathways to master strategic service design, data-led improvement, and large-scale transformation leadership.

About us

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

In this role, your daily work directly drives our 'we're all in' employer brand across the directorate. True transformation requires an authentic 'get stuck in' mindset, whether you are meeting frontline practitioners to understand their operational challenges, working alongside corporate digital partners, or evaluating system impacts from the office or home.

Interview Details

Face to Face interviews W/C 17/08/2026

Ready to join us? We’re all in are you? If you share our values and have the skills to contribute, we’d love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants. We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer committed to ensuring that our recruitment and selection process is inclusive and accessible. We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the advertised salary range. Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.

Transformation Lead - 2 Year FTC in London employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA

The Royal Borough of Kensington and Chelsea is an exceptional employer, offering a dynamic work environment where community engagement and consumer protection are at the forefront. Employees benefit from a supportive culture that prioritises professional development and collaboration, ensuring that you can grow your skills while making a meaningful impact in safeguarding consumers and promoting fair trade within the borough.

ROYAL BOROUGH OF KENSINGTON AND CHELSEA

Contact Details:

ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Transformation Lead - 2 Year FTC in London

Get Involved in Local Community Projects

One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!

Engage with Social Work Networks

Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.

Attend Workshops and Seminars

Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.

Apply Directly Through Our Website!

When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to ROYAL BOROUGH OF KENSINGTON AND CHELSEA, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!

We think you need these skills to ace Transformation Lead - 2 Year FTC in London

Problem-Solving Skills
Communication Skills
Adaptability
Flexibility
Compassion
Organizational Skills
Teamwork

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of ROYAL BOROUGH OF KENSINGTON AND CHELSEA. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.

Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.

Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at ROYAL BOROUGH OF KENSINGTON AND CHELSEA. We recommend a two-page limit – make every word count!

Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!

How to prepare for a job interview at ROYAL BOROUGH OF KENSINGTON AND CHELSEA

Sharpen Your Empathy Skills

In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with ROYAL BOROUGH OF KENSINGTON AND CHELSEA.

Know Your Frameworks

Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Transformation Lead - 2 Year FTC role at ROYAL BOROUGH OF KENSINGTON AND CHELSEA, so it's good to have a couple of insights ready to share.

Highlight Flexibility and Adaptability

Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.

Prepare for Scenario-Based Questions

Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show ROYAL BOROUGH OF KENSINGTON AND CHELSEA that you can think critically and act effectively under pressure.