At a Glance
- Tasks: Create engaging content and drive effective internal communications across various channels.
- Company: Kensington and Chelsea Council, committed to transformation and inclusivity.
- Benefits: Inclusive workplace, opportunities for creativity, and a chance to make a real impact.
- Other info: Be part of a significant organisational change programme with excellent career growth.
- Why this job: Join a dynamic team and use your skills to inspire change within the organisation.
- Qualifications: Experience in content creation, video production, and understanding of behavioural science.
The predicted salary is between 30000 - 40000 £ per year.
Communications at Kensington and Chelsea Council has been transformed — and we're not done yet. We're recruiting an Internal Communications Officer who thinks differently: someone who uses the science of behaviour change to move people, not just inform them, and who can pick up a camera as naturally as they can craft a strategy.
You will create engaging content across a range of channels, including e-newsletters and video, ensuring communications are aligned to the Council’s priorities. Working closely with HR, Organisational Development and strategy teams, you will support the clear and effective communication of transformation and organisational change activity.
You will also support wider internal communications activity and staff events, including the annual staff awards, and contribute to how we use digital and emerging AI tools to strengthen internal communications.
We’re looking for someone with a strong understanding of how behavioural science can be applied to communications to drive more effective campaigns. You’ll bring experience in creating engaging, high-quality content, including hands-on video production skills from planning and filming through to editing. Strong copywriting skills are essential, along with the ability to translate complex policy and organisational change into clear, accessible and human-focused communications.
You’ll also have experience of structured campaign planning, such as using the OASIS framework, and an understanding of change and transformation communications. Alongside this, you’ll have good digital skills across platforms such as SharePoint and intranets, a keen eye for visual storytelling, and an interest in how emerging technologies can enhance internal communications.
The corporate communications and public affairs team supports colleagues across the Council to help meet the strategic and political goals of the organisation. We do this in a huge number of ways by working with departments to share their news, ways of working, policies, decisions, achievements, events, and activities across the borough and beyond.
We're embarking on a significant programme of organisational change, and we need an internal communications expert who can help bring our people on that journey — not through broadcasts, but through compelling, evidence-led campaigns that shift mindsets and drive action.
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
Internal Communication Officer in London employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Kensington and Chelsea Council is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. As an Internal Communications Officer, you will have the opportunity to engage in meaningful projects that drive organisational change while benefiting from a supportive environment that values diversity and inclusion. With a commitment to employee growth and development, you will be equipped with the tools and resources to thrive in your role, making a real impact within the community.
Contact Details:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruitment Team
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