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For Companies At a Glance
- Tasks: Transform data into business solutions and support strategic decisions in ICT.
- Company: Join Hampshire and Isle of Wight Fire and Rescue Service, a community-focused organisation.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Why this job: Make a real impact by optimising ICT systems and promoting new technology.
- Qualifications: Strong communication skills and experience in ICT analysis required.
- Other info: Inclusive workplace committed to safeguarding and equal opportunities.
The predicted salary is between 36363 - 38220 £ per year.
Salary Range: £36,363 - £38,220 per annum
Work Location: HIWFRS HQ, Eastleigh
Hours per week: 37
Contract Type: Permanent
Closing Date: 12 December 2025
The Role
We are looking for a skilled ICT Business Analyst to join our team. Use your analytical expertise to turn data into business solutions and support strategic decisions. As an ICT Business Analyst, you will help staff optimise current ICT systems and assist with new projects and implementations. The role involves supporting solution delivery, testing, and customer sign-off.
You will:
- Act as a key liaison between ICT, its customers and users, promoting new technology and the ICT team.
- Define and document business functions, processes, and requirements.
- Consult with stakeholders to understand business needs, objectives, and operational procedures.
- Ensure system designs deliver benefits while meeting data accuracy, security, and compliance standards.
- Undertake gap analysis and prioritise developments aligned to the Safety Plan.
- Track and document changes to specifications and tangible business and financial benefits.
- Support user acceptance testing and produce training materials.
- Identify opportunities for process improvement and assist in preparing proposals for new solutions.
- Conduct post-implementation reviews to identify lessons learned and compare delivered benefits against expectations.
You will need strong communication skills to work with users and ICT staff, defining and documenting requirements. You will also need to be a team player and be able to demonstrate that you can work on your own initiative, using your skills and experience to work with a wide range of people including the ICT team, staff, and suppliers where your skills in communication and negotiation will be as important as your ICT knowledge.
Additional Information:
ICT Business Analyst HIWFRS Values:
- Reaching Further - Inspiring and challenging ourselves and others.
- Showing Respect - Fairness, honesty and integrity in everything we say and do.
- Supporting Others - Listening and acting with compassion and empathy.
- Everyone Playing Their Part - Recognising the contribution we all make.
Vetting Requirements: This post is subject to a Standard DBS Check.
Contact Details for an Informal Discussion: Russell Sheath, ICT Project and Relationship Manager.
Hampshire and Isle of Wight Fire and Rescue Service is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
Corporate Equalities Employment Policy: In order to combat indirect discrimination, no unnecessary conditions or requirements will be applied to any posts which may unintentionally exclude certain groups of potential applicants from applying or have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of their gender, disability, age, ethnic or national origin, marital status, creed, sexuality, trade union activity or responsibility for dependants unless a Genuine Occupational Qualification (GOQ) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
ICT Business Analyst HIWFRS622692 employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Detail:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Business Analyst HIWFRS622692
✨Tip Number 1
Network like a pro! Reach out to current employees at HIWFRS on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the application process. It’s all about making connections!
✨Tip Number 2
Prepare for the interview by practising common questions related to ICT Business Analysis. Think about how you can showcase your analytical skills and experience with system optimisation. We want you to shine!
✨Tip Number 3
Don’t forget to research HIWFRS and its values! Understanding their mission and how you can contribute will help you stand out during interviews. Show them you’re not just another candidate, but someone who aligns with their goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Let’s get you that job!
We think you need these skills to ace ICT Business Analyst HIWFRS622692
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ICT Business Analyst role. Highlight your analytical skills and any relevant experience that aligns with the job description. We want to see how you can turn data into business solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific projects or experiences that demonstrate your ability to support solution delivery and stakeholder engagement.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure to highlight your ability to liaise with different teams and stakeholders. We love seeing examples of how you've effectively communicated complex information in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at ROYAL BOROUGH OF KENSINGTON AND CHELSEA
✨Know Your Stuff
Make sure you understand the role of an ICT Business Analyst inside out. Brush up on your analytical skills and be ready to discuss how you've turned data into actionable business solutions in the past. Familiarise yourself with the specific technologies and systems mentioned in the job description.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively liaised between technical teams and non-technical stakeholders, showcasing your ability to bridge the gap.
✨Showcase Your Team Spirit
This position requires a team player who can also work independently. Think of instances where you've collaborated successfully with others or taken the initiative on projects. Be ready to share these experiences during your interview to demonstrate your fit within their team culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle real-world scenarios. Prepare for case studies or situational questions related to gap analysis, user acceptance testing, and process improvements. Practising these will help you feel more confident and articulate during the interview.
