At a Glance
- Tasks: Manage rent accounts, collect charges, and support residents in accessing welfare benefits.
- Company: Join the Royal Borough of Kensington and Chelsea, a community-focused organisation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with various teams to create positive outcomes for the community.
- Why this job: Make a real difference in residents' lives while developing your skills in a supportive environment.
- Qualifications: Experience in managing accounts and strong communication skills are essential.
The predicted salary is between 28168 - 34428 £ per year.
ROYAL BOROUGH OF KENSINGTON AND CHELSEA is seeking an Income Officer to manage a caseload of rent accounts, collect accommodation charges and reduce arrears while guiding residents to access welfare benefits.
The role involves working in a hybrid pattern, with office days and field visits to support the community.
You will resolve non-payment issues, negotiate practical payment arrangements, and collaborate with Legal, Benefits and Housing Needs teams.
#J-18808-Ljbffr
Hybrid Income Officer – Help Residents Sustain Tenancies employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
The Royal Borough of Kensington and Chelsea is an exceptional employer, offering a dynamic work environment where community engagement and consumer protection are at the forefront. Employees benefit from a supportive culture that prioritises professional development and collaboration, ensuring that you can grow your skills while making a meaningful impact in safeguarding consumers and promoting fair trade within the borough.
Contact Details:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruitment Team
