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- Tasks: Support the Home Ownership team with admin duties and resident enquiries.
- Company: Join the Royal Borough of Kensington and Chelsea, a caring and competent council.
- Benefits: Competitive salary, generous leave, pension, and career development opportunities.
- Why this job: Make a real difference in residents' lives while growing your skills.
- Qualifications: Strong admin, organisational, and communication skills; event planning experience is a plus.
- Other info: Be part of a supportive team focused on community and innovation.
The predicted salary is between 28800 - 48000 £ per year.
Support the team to provide a seamless service to our residents. As a Home Ownership Administrator, you’ll play a vital role behind the scenes, providing the administrative support to the team to ensure that new projects run smoothly. Your work will ensure that, as the first point of contact, residents can get the support they need without delays.
Working Style
You’ll be based in the Borough for 3 days a week, playing a key role in assisting the team serving the local community. Whether you’re working on the frontline or behind the scenes, you’ll be part of a dedicated team making a real difference to residents’ lives.
What You’ll Be Doing
- Support the Home Ownership team with daily operational and administrative duties, acting as the first point of contact for a range of enquiries in person, via email and phone.
- Keep the system up to date and organise and facilitate quarterly events; attention to detail and excellent organisational skills are essential.
- Create presale management packs upon request and within deadlines, ensuring accuracy. This includes raising invoices and protecting the Council from any claims due to delays.
- Occasionally attend meetings outside the normal working day or over weekends, with sufficient notice; flexibility is required.
What You’ll Bring
- Highly motivated with excellent administrative, organisational and minute‑taking skills, prepared to facilitate and organise home‑ownership events and manage new projects.
- Experience in planning, project coordination or event logistics, including use of planning tools and evaluation frameworks.
- Strong ability to communicate effectively at all levels using a range of methods, confident engaging with residents, councillors and partners alike, building trust and bringing people together.
- Can‑do attitude and a genuine passion for making a difference.
Why Join Us
At RBKC, we’re all in – investing in our people, our communities and our future. You’ll be joining a supportive, high‑performing planning department that values professionalism and innovation. We’ll invest in your development with structured career pathways, mentoring and access to training that helps you build your skills and confidence. In return, you’ll receive a competitive salary, generous annual leave and pension, and the satisfaction of knowing your work keeps one of London’s most dynamic planning services running efficiently. You’ll be part of a team that values collaboration, encourages creativity and takes pride in delivering excellent service to residents.
About Us
Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough. As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all. This role is a perfect example of our ‘we’re all in’ approach. You’ll be the backbone of our planning service, ensuring every process runs smoothly and every resident receives a clear, transparent experience. Your precision, adaptability and dedication will help turn daily challenges into opportunities for growth and improvement – both for you and the service.
Interview Details
Interviews will take place in person the week commencing 8th December.
Ready to Join Us
We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you. Please apply online explaining how you meet the requirements set out in the person specification and job description.
Equal Opportunity & Inclusivity
We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community. We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible. We are committed to fair, transparent, and consistent pay practices. New hires will start at the minimum of the salary range. Employees receive annual salary increases until they reach the top of the pay scale. In addition, employees will receive any agreed cost of living pay rises.
Home Ownership Administrator in City of London employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Detail:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home Ownership Administrator in City of London
✨Tip Number 1
Get to know the company! Research the Royal Borough of Kensington and Chelsea, their values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Home Ownership Administrator, you'll be the first point of contact for residents. Role-play common scenarios with friends or family to boost your confidence and ensure you can engage effectively with different stakeholders.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've successfully managed projects or events in the past. Being able to demonstrate your attention to detail and ability to juggle multiple tasks will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team at RBKC. We can’t wait to see your application!
We think you need these skills to ace Home Ownership Administrator in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Home Ownership Administrator role. We want to see how you can support our team and make a difference for residents!
Show Off Your Organisational Skills: Since attention to detail is key, give examples of how you've successfully managed projects or events in the past. We love seeing candidates who can keep things running smoothly, just like we do at StudySmarter!
Communicate Clearly: Your ability to communicate effectively is crucial. Use clear and concise language in your application to demonstrate your communication skills. Remember, you're applying to be the first point of contact for residents!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ROYAL BOROUGH OF KENSINGTON AND CHELSEA
✨Know Your Role
Before the interview, make sure you thoroughly understand the Home Ownership Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the team’s success. This will help you articulate your fit for the position and demonstrate your genuine interest.
✨Showcase Your Organisational Skills
Since attention to detail and organisational skills are crucial for this role, prepare examples from your past experiences where you successfully managed projects or events. Be ready to discuss how you kept everything on track and met deadlines, as this will highlight your capability to handle the administrative duties effectively.
✨Communicate Effectively
As the first point of contact for residents, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter in the role, such as handling inquiries or resolving issues, to showcase your ability to engage with residents and stakeholders.
✨Emphasise Your Can-Do Attitude
The job description mentions a 'can-do attitude' and a passion for making a difference. Prepare to share specific instances where you went above and beyond to support a team or community. This will not only reflect your enthusiasm but also align with the values of the Royal Borough of Kensington and Chelsea.