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- Tasks: Analyse data, monitor budgets, and improve administrative processes.
- Company: Join Hampshire County Council, a top-performing local authority in the UK.
- Benefits: Enjoy flexible working, holiday entitlement, and family-friendly policies.
- Why this job: Make a real impact while growing in a supportive, collaborative environment.
- Qualifications: Previous admin experience and strong IT skills are essential.
- Other info: We value diversity and are committed to inclusive hiring practices.
The predicted salary is between 26918 - 29616 £ per year.
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Job Reference: HCC621751
Salary Range: £26,918 – £29,616 per annum
Work Location: Fareham Registration Office, Fareham
Hours per week: 37
Contract Type: Permanent
Closing Date: 29 July 2025
Interview Date: 6 August 2025
The Role:
is an innovative and forward-thinking organization, currently delivering more than 10,000 birth registrations, 10,750 death registrations, 11,900 notices of marriage/civil partnership (CP) and 6,000 ceremonies each year.
Our vision is to modernise the service and we are proud to be part of the national strategy to change the way customers access our services. We wholeheartedly advocate for continuous improvements to the customer journey and positive experience at their key life events.
What you’ll do:
In this role, you will be responsible for analysing management information to identify trends and generate recommendations that support effective decision-making. You will carry out routine budget monitoring to ensure financial accuracy and compliance. A key part of your responsibilities will be to monitor systems, procedures, and standards, ensuring they are consistently applied and improved where necessary.
You will be expected to proactively identify opportunities for greater efficiency, raise any discrepancies, and oversee the implementation of improvements. Providing managers with clear information, options, and advice on the application of corporate policies, systems, and procedures will be an important aspect of your work.
Maintaining accurate and up-to-date records is essential, as is researching and sourcing information to respond to complex queries. You will also be expected to develop and maintain networks of approved contacts, both within and outside the organisation, to support the department’s business needs. Additionally, you will have line management and supervisory responsibilities for an administration team, supporting their development and ensuring high standards of performance.
We offer a comprehensive induction programme, along with all the necessary training to help you succeed and grow in your role.
What we’re looking for:
We are looking for a person with previous experience of working in an administrative job role. You will have strong administrative and IT skills and will be able to use IT systems effectively, including Microsoft Office packages and bespoke digital systems, with Excel, Word and other MS Office skills – ideally to RSA II or equivalent.
An aptitude for working with figures is essential as you will be required to manage the weekly reconciliation of banking for the offices that you and your team support. A working knowledge of SAP procurement and accounting would also be advantageous.
You will be a good communicator, highly organized and able to work calmly and accurately, often juggling a busy workload. You will have the ability to work well as a member of a team whilst balancing workload priorities and acting on your own initiative. As you will be providing an administrative service across a geographical area for the Registration Service you will need to be able to meet the travel requirements of the role.
Hampshire County Council is recognised nationally as one of the highest performing local authorities in the UK. A modern, forward-looking local authority, it offers a pleasant, supportive, and collaborative working environment. We are also a flexible employer interested in making the most of your skills and offer a great work life balance.
Our includes details of the holiday entitlement, pension scheme, flexi-time scheme, family friendly policies and interest free travel loans and discounts. We offer a flexible, motivating and inclusive workplace. We have created an environment that you can look forward to being a part of, where you are empowered to be your best and a workplace built on teamwork where people can grow and develop in their roles.
If you think you have what it takes to make a real difference in Hampshire, get in touch!
Additional Information:
Administrative Officer
Contact Details for an Informal Discussion:
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
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Administration Officer employer: ROYAL BOROUGH OF KENSINGTON AND CHELSEA
Contact Detail:
ROYAL BOROUGH OF KENSINGTON AND CHELSEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer
✨Tip Number 1
Familiarise yourself with the specific administrative processes and systems used by Hampshire County Council. Understanding their procedures will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Hampshire County Council, especially those in administrative roles. They can provide valuable insights into the work culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare to discuss your experience with budget monitoring and financial accuracy. Be ready to share specific examples of how you've successfully managed finances in previous roles, as this is a key responsibility in the position.
✨Tip Number 4
Showcase your IT skills, particularly with Microsoft Office and any bespoke digital systems. Consider preparing a brief demonstration or example of how you've effectively used these tools in past roles to improve efficiency.
We think you need these skills to ace Administration Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and IT skills, particularly with Microsoft Office and any bespoke digital systems. Use specific examples that demonstrate your ability to manage figures and support decision-making.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your understanding of their vision to modernise services and how your skills align with their goals, especially in improving customer experiences.
Highlight Communication Skills: Since the role requires good communication, emphasise your ability to convey information clearly and effectively. Provide examples of how you've successfully managed queries or collaborated with teams in previous roles.
Showcase Problem-Solving Abilities: Demonstrate your proactive approach by including instances where you identified inefficiencies and implemented improvements. This will show your potential employer that you can contribute to the continuous improvement of their services.
How to prepare for a job interview at ROYAL BOROUGH OF KENSINGTON AND CHELSEA
✨Showcase Your Administrative Skills
Make sure to highlight your previous administrative experience during the interview. Be prepared to discuss specific examples of how you've effectively used IT systems, particularly Microsoft Office and any bespoke digital systems, to improve efficiency in your past roles.
✨Demonstrate Financial Acumen
Since the role involves budget monitoring and financial accuracy, be ready to talk about your experience with managing figures. If you have experience with SAP procurement and accounting, mention it as it could give you an edge.
✨Emphasise Communication Skills
As a good communicator, you’ll need to convey complex information clearly. Prepare to provide examples of how you've successfully communicated with team members or stakeholders in previous roles, especially when dealing with queries or discrepancies.
✨Prepare for Team Management Questions
Since you'll have supervisory responsibilities, think about your leadership style and how you support team development. Be ready to share experiences where you've motivated your team or improved performance standards.
