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- Tasks: Manage tenancy accounts, conduct inspections, and support vulnerable tenants.
- Company: Join the Royal Borough of Greenwich's dedicated Temporary Accommodation Team.
- Benefits: Fixed-term role with a competitive salary and supportive work environment.
- Other info: Diverse workplace that values community and offers career growth.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience in housing management or related fields is essential.
The predicted salary is between 30000 - 40000 £ per year.
Temporary Accommodation Officer (Pay Grade SO2) – 3 x full time 12‑month fixed term post. Part of the Royal Borough of Greenwich’s Temporary Accommodation Team.
Responsibilities:
- Collect rent and manage tenancy accounts.
- Conduct housing management duties and property inspections.
- Sign up new tenants for tenancy agreements.
- Identify and provide support for vulnerable tenants.
- Maintain effective relationships with other teams, agencies, landlords, and colleagues.
- Work flexibly and provide excellent customer care in a fast‑paced environment.
Qualifications:
- Experience as a Housing Officer or equivalent.
- Knowledge of health and safety legislation, tenancy and property standards.
Salary:
Standard working week of 35 hours. Salary calculator available to calculate pro‑rata salary.
Diversity Statement:
Royal Borough of Greenwich values the diversity of its community and encourages applications from all sections of the community.
Temporary Accommodation Officer in Woolwich employer: Royal Borough Of Greenwich
Contact Detail:
Royal Borough Of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Officer in Woolwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing services sector, especially those who work at the Royal Borough of Greenwich. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of tenancy agreements and property standards. We want you to show off your expertise and how you can support vulnerable tenants effectively!
✨Tip Number 3
Practice your customer care skills! Think of scenarios where you might need to handle difficult situations with tenants. We all know that excellent customer service is key in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Temporary Accommodation Officer in Woolwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Temporary Accommodation Officer role. Highlight your experience in housing services and any relevant qualifications that match the job description. We want to see how your skills fit right into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with vulnerable tenants and how you can contribute to our mission at the Royal Borough of Greenwich. Keep it engaging and personal!
Showcase Your Customer Care Skills: Since this role involves excellent customer care, make sure to include examples of how you've provided outstanding service in previous roles. We love seeing candidates who understand the importance of building relationships with tenants and colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – we promise!
How to prepare for a job interview at Royal Borough Of Greenwich
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and tenancy agreements. Familiarise yourself with health and safety legislation, as well as property standards. This will show that you're not just interested in the role but also understand the responsibilities that come with it.
✨Showcase Your People Skills
As a Temporary Accommodation Officer, you'll be working closely with tenants and various teams. Prepare examples of how you've successfully built relationships or supported vulnerable individuals in the past. This will highlight your customer care skills and ability to work in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling difficult tenants or managing property inspections. Think through potential scenarios and how you would approach them. This will demonstrate your problem-solving abilities and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.