At a Glance
- Tasks: Support residents in securing and sustaining employment through tailored guidance and coaching.
- Company: Join the award-winning team at Greenwich Local Labour and Business (GLLaB).
- Benefits: Gain valuable experience in a dynamic environment with a focus on community impact.
- Other info: Opportunity for career growth and development in a diverse and inclusive workplace.
- Why this job: Make a real difference in people's lives by helping them overcome barriers to employment.
- Qualifications: Experience in employment support and strong organisational skills are essential.
The predicted salary is between 28800 - 42000 £ per year.
An exciting opportunity to be part of the team at Greenwich Local Labour and Business (GLLaB), the council’s employment support service. The successful candidate will be highly motivated, with proven experience of supporting people with varied and multiple barriers to secure paid employment. Working within a performance driven environment, you will need to be experienced in delivering a high standard of Information, Advice and Guidance, working within a fast‑paced environment and adhering to compliance guidelines to maximise on GLLaB’s externally funded contract through the achievement of programme targets.
As an Employment Support Officer, you will be working on the Restart Scheme to support residents to move into and sustain employment.
We Are Looking For Someone To:
- Form part of an award‑winning service and be responsible for the delivery of GLLaB frontline advice and guidance service to workless residents and other job seekers.
- Carry out individual one‑to‑one diagnostic interviews, action planning and tracking and record all outcomes along the customer journey to sustainable employment.
- Be responsible for delivering a high‑quality service in line with external funding or Prime Contractor requirements.
The Successful Applicant Will Need To Demonstrate:
- You will be a proactive and results‑driven professional with a strong background in employment support.
- You will have extensive experience of delivering front‑line advisory support services to a range of job seekers.
- Experience of conducting one‑to‑one diagnostic interviews to determine the eligibility and level of training and/or development support needed for local unemployed job seekers.
- Proven experience of supporting residents into work through a number of mechanisms including job brokerage, training, job search and coaching techniques and advisory sessions.
- Experience of managing large caseloads and actively supporting customers into sustainable employment.
- Excellent organisational, problem‑solving and IT skills, with the ability to track outcomes and ensure compliance standards.
Grade: SO2
Employment Term: 1 year FTC
Hours: 35 hours per week
For an informal discussion on the role, please contact Catherine Kamau – Employment Programme Manager at Catherine.Kamau@royalgreenwich.gov.uk.
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated.
Employment Support Officer in Street employer: Royal Borough of Greenwich
The Royal Borough of Greenwich is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. With opportunities for growth within the housing and safeguarding sector, employees benefit from a dynamic environment where their contributions directly impact community safety and welfare. Working in London provides unique advantages, including diverse experiences and the chance to engage with various communities.
Contact Details:
Royal Borough of Greenwich Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employment Support Officer in Street
✨Tip Number 1
Get to know the company! Research GLLaB and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your one-to-one interview skills. Since you'll be conducting diagnostic interviews, it’s crucial to be comfortable with this format. Role-play with a friend or use mock interviews to sharpen your technique.
✨Tip Number 3
Showcase your results-driven mindset! Be ready to share specific examples of how you've helped job seekers in the past. Highlight your success stories to demonstrate your impact and effectiveness in employment support.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the role with GLLaB.
We think you need these skills to ace Employment Support Officer in Street
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the specific requirements of the Employment Support Officer role. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Experience:In your supporting statements, be sure to detail your past experiences in delivering front-line advisory support. We want to see how you've helped job seekers overcome barriers and secure employment, so share those success stories!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that directly address each point on the Person Specification. This makes it easier for us to see how you fit the bill!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at GLLaB!
How to prepare for a job interview at Royal Borough of Greenwich
✨Know Your Stuff
Make sure you thoroughly understand the role of an Employment Support Officer and the specific requirements outlined in the job description. Familiarise yourself with the Restart Scheme and how it supports residents in securing employment. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in delivering front-line advisory support services. Think of specific examples where you've successfully helped job seekers overcome barriers to employment. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.
✨Demonstrate Your Problem-Solving Skills
Since the role requires excellent organisational and problem-solving skills, be ready to share instances where you've tackled challenges in a fast-paced environment. Discuss how you managed large caseloads and ensured compliance with guidelines while still achieving positive outcomes for your clients.
✨Align with Their Values
Research the values of the Royal Borough of Greenwich and think about how your personal values align with theirs. Be prepared to discuss how you can contribute to their commitment to diversity and community support. Showing that you resonate with their mission can set you apart from other candidates.
