Senior Support Officer

Senior Support Officer

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Head of Responsive Repairs with project management and executive support.
  • Company: Join the Royal Borough of Greenwich, dedicated to enhancing housing services for residents.
  • Benefits: Enjoy flexible working, a great pension, and generous leave starting at 29 days per year.
  • Why this job: Make a real impact on residents' lives while working in a vibrant and supportive environment.
  • Qualifications: Experience in business administration and executive support within complex organisations is essential.
  • Other info: Be part of a strategic vision to improve community services over the next four years.

The predicted salary is between 36000 - 60000 £ per year.

Are you an experienced business administrative professional with a passion for delivering exceptional housing services? Join the Royal Borough of Greenwich as a Senior Support Officer and play a key role in enhancing our housing services for residents.

In this varied role you will support our Head of Responsive Repairs and Voids by:

  • Providing effective business and project support
  • Undertaking discreet projects to support the effective organisation of the Responsive Repairs Service
  • Working as part of a team to deliver excellent high quality executive support across the remit of Responsive Repairs including absence cover
  • Developing and maintaining good relationships with service areas, stakeholders internal and external to the Council and elected members.

We’re looking for an individual who will be committed to delivering high quality housing services to our residents. You’ll have extensive business administration skills and experience including:

  • Experience of providing executive level support within a complex organisation.
  • Experience of working within an organization with governance and accountability structures.
  • Diary management and forward planning.
  • Ability to undertake discreet projects.
  • Experience of dealing effectively with a range of stakeholders, external agencies and members of the public.

Our Greenwich Plansets out our vision for the next 4 years focusing on the changes we collectively want to see in our borough and Council. We want to become a more strategic, efficient and adaptive organisation, to deliver for our communities. Our workforce is key to making this happen.

Royal Greenwich isa great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber boat, we’re one of the easiest boroughs to get to and navigate your way around.

Employee benefits include:

  • A range of flexible working arrangements
  • Excellent pension scheme
  • Cycle to Work Scheme
  • Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
  • Vibrant staff support networks
  • GreenwichCard which entitles you to discounts at local businesses
  • Payroll giving scheme
  • Generous leave entitlement, starting at 29 days per year (plus bank holidays)
  • Employee Assistance Scheme including external counselling service

If you\’re ready to make a significant impact and help shape the future of housing services in Greenwich, apply today. Join us in our mission to improve residents\’ lives and opportunities.

In the supporting statement section of your application form, please detail how you meet the requirements set out in the person specification.

To apply please click theApply Nowlink below.

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Senior Support Officer employer: Royal Borough Of Greenwich

The Royal Borough of Greenwich is an exceptional employer, offering a dynamic work environment where your contributions directly enhance housing services for the community. With a strong commitment to employee development, flexible working arrangements, and a vibrant support network, you will find ample opportunities for personal and professional growth. Located in a borough with excellent transport links and a focus on strategic improvement, joining our team means being part of a mission that truly makes a difference in residents' lives.
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Contact Detail:

Royal Borough Of Greenwich Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Support Officer

✨Tip Number 1

Familiarise yourself with the Royal Borough of Greenwich's current housing services and initiatives. Understanding their goals and challenges will help you demonstrate your commitment to enhancing these services during any discussions or interviews.

✨Tip Number 2

Network with current or former employees of the Royal Borough of Greenwich, especially those in similar roles. They can provide valuable insights into the organisational culture and expectations, which can be beneficial when preparing for your application.

✨Tip Number 3

Prepare examples from your past experience that showcase your ability to manage projects discreetly and effectively. Being able to discuss specific instances where you've successfully supported executive-level functions will set you apart.

✨Tip Number 4

Highlight your skills in stakeholder management by thinking of ways you've built relationships in previous roles. Be ready to discuss how you can apply these skills to work with various stakeholders within the council and the community.

We think you need these skills to ace Senior Support Officer

Business Administration
Executive Support
Project Management
Stakeholder Engagement
Diary Management
Forward Planning
Communication Skills
Team Collaboration
Attention to Detail
Problem-Solving Skills
Governance and Accountability Knowledge
Adaptability
Customer Service Orientation
Confidentiality and Discretion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Senior Support Officer position. Tailor your application to highlight how your experience aligns with these specific needs.

Craft a Strong Supporting Statement: In the supporting statement section, clearly outline how you meet the requirements set out in the person specification. Use specific examples from your past experiences to demonstrate your skills in business administration and stakeholder management.

Highlight Relevant Experience: Make sure to emphasise your experience in providing executive-level support and managing complex organisational structures. Mention any relevant projects you've undertaken that showcase your ability to deliver high-quality housing services.

Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.

How to prepare for a job interview at Royal Borough Of Greenwich

✨Showcase Your Administrative Skills

Be prepared to discuss your extensive business administration experience. Highlight specific examples where you've provided executive support in complex organisations, as this is crucial for the Senior Support Officer role.

✨Demonstrate Stakeholder Engagement

Prepare to talk about your experience dealing with various stakeholders, including external agencies and members of the public. Share instances where you successfully built relationships and managed communications effectively.

✨Emphasise Project Management Experience

Since the role involves undertaking discreet projects, be ready to discuss your project management skills. Provide examples of past projects you've led or contributed to, focusing on how you organised and executed them.

✨Align with the Council's Vision

Familiarise yourself with the Royal Greenwich's vision and plans. During the interview, express how your values align with their mission to improve housing services and how you can contribute to their strategic goals.

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