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For Companies At a Glance
- Tasks: Manage council tax collection and support residents facing financial difficulties.
- Company: Royal Greenwich, a vibrant borough with a rich history and modern services.
- Benefits: Flexible working, excellent pension, generous leave, and learning opportunities.
- Why this job: Make a real difference in your community while developing your management skills.
- Qualifications: Substantial management experience in council tax collection and strong communication skills.
- Other info: Join a diverse team with great career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
About the Organisation, The Service, and the Job Role
At Royal Greenwich, we are proud to be a borough synonymous with first‑class modern services alongside our Maritime history, Greenwich Mean Time and Royal Status. A world heritage site, our communities are vibrant and diverse and our elected members are ambitious to realise the potential of the borough whilst responding to our financial challenges.
An exciting opportunity is currently available for a 12‑month contract as a Revenues Manager within the Revenues & Debt Service of the Resources Directorate. Become part of a service which assists residents manage their council tax bills and support those who find themselves in financial difficulties.
Responsibilities
As Revenues Manager you will be responsible for the management of the council tax collection and/or recovery service. The role will include assisting with the management of staff while working closely with finance and system colleagues, external stakeholders and enforcement agencies to ensure council tax is collected with appropriate enforcement action taken where required.
Ideal Candidate
- Have substantial management experience in the collection and recovery of council tax.
- Be able to fulfil the role with little training; therefore experience of this role or a similar one is essential.
- Have excellent communication and negotiation skills.
- Be able to work flexibly across all aspects of Council Tax administration.
Benefits of Working for Us
Royal Greenwich is a great place to live and work. Benefiting from excellent transport links ranging from Crossrail to the Elizabeth line to the Uber Boat, we’re one of the easiest boroughs to get to and navigate your way around.
- A range of flexible working arrangements
- Excellent pension scheme
- Cycle to Work Scheme
- Learning and development opportunities to maximise your potential, including excellent apprenticeship opportunities at all levels
- Vibrant staff support networks
- GreenwichCard which entitles you to discounts at local businesses
- Payroll giving scheme
- Generous leave entitlement, starting at 29 days per year (plus bank holidays)
- Employee Assistance Scheme including external counselling service
Application Process
For more information about the role, please read the attached job documents. When completing your application form, please detail how you meet the essential requirements in the Person Specification. As part of the selection process you will need to explain how you meet the key requirements for this role listed in the advert. When explaining how you meet each of the requirements, give examples that clearly demonstrate your skills, knowledge and experience. When writing your examples give a brief description of the situation or task but focus on the actions you took and the result of those actions.
Diversity Statement
Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Contact
For more information about this role, please contact Keeley Wyatt, keeley.wyatt@royalgreenwich.gov.uk.
Additional Information
Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. All vacancies close at midnight unless otherwise stated.
Salary
Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use the Salary Calculator to help you calculate a pro‑rata salary.
How Applications Are Scored
Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short‑listed for interview based on how well they meet the specific points within the Person Specification.
Staff Values
Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views or behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/registration.
Revenues Manager employer: Royal Borough Of Greenwich
Contact Detail:
Royal Borough Of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Revenues Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to council tax management and recovery. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you showcase your experience effectively!
✨Tip Number 3
Don’t forget to research Royal Greenwich! Familiarise yourself with their values, services, and recent initiatives. This knowledge will not only impress during interviews but also help you tailor your responses to align with their goals.
✨Tip Number 4
Apply through our website for the best chance of landing that job! It’s straightforward and ensures your application gets directly into the right hands. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace Revenues Manager
Some tips for your application 🫡
Know the Job Inside Out: Before you start writing, make sure you really understand the role of Revenues Manager. Dive into the job description and highlight the key responsibilities and requirements. This will help us see how your experience aligns with what we're looking for.
Tailor Your Examples: When you're detailing how you meet the essential requirements, use specific examples from your past experience. Focus on the actions you took and the results achieved. This is your chance to shine, so make it count!
Be Clear and Concise: Keep your application straightforward and to the point. Avoid jargon and long-winded explanations. We appreciate clarity, so make sure your skills and experiences are easy to understand at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it makes the whole process smoother for both you and us.
How to prepare for a job interview at Royal Borough Of Greenwich
✨Know Your Stuff
Make sure you brush up on your knowledge of council tax collection and recovery processes. Familiarise yourself with the key responsibilities of a Revenues Manager, as well as any recent changes in legislation or best practices. This will show that you're not just experienced but also proactive about staying informed.
✨Showcase Your Management Skills
Prepare specific examples from your past experience where you've successfully managed teams or projects related to council tax. Highlight your communication and negotiation skills, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Organisation
Research Royal Greenwich and its values. Understand their commitment to diversity and community support. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of providing first-class services while managing financial challenges.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, the challenges they face in council tax collection, or opportunities for professional development. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
