Royal Borough of Greenwich is seeking a proactive Casework, Complaints and Performance Officer to join the Parking Business Services team in Woolwich. You will coordinate correspondence, monitor deadlines, manage shared mailboxes and ensure accurate record-keeping across Council systems.
You will produce performance reports, support FOI and EIR responses, and contribute to service improvements and clearer resident information through the Council website and channels.
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Parking Services Casework & Data Insights Officer employer: Royal Borough of Greenwich
The Royal Borough of Greenwich is an excellent employer, offering a supportive work culture that values teamwork and collaboration. Employees benefit from opportunities for professional growth within the Housing and Safer Communities Directorate, alongside a commitment to maintaining high standards in compliance and safety. With a focus on community impact and a stable office environment, this role provides a meaningful career path for those passionate about engineering and public service.
Contact Details:
Royal Borough of Greenwich Recruitment Team
