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- Tasks: Lead a team to enforce renters' rights and improve tenant standards.
- Company: The Royal Borough of Greenwich, committed to tenant protection.
- Benefits: Competitive salary, career development, and a chance to make a difference.
- Why this job: Be at the forefront of transforming tenant rights and making a real impact.
- Qualifications: Experience in housing enforcement and strong leadership skills.
- Other info: Join a dynamic team dedicated to fair and effective tenant services.
The predicted salary is between 40000 - 50000 £ per year.
The Royal Borough of Greenwich is creating a new Renters Rights Enforcement Team to respond to the introduction of the Renter Rights Act. This is a key leadership role at the forefront of transforming how we protect tenants and improve standards in the private rented sector. The Act brings major changes to tenancy law, strengthening tenants' rights and placing new duties on Councils. You will ensure the Council meets these duties in a clear, fair and effective way.
As the Renters Rights Enforcement Manager you will lead a specialist team responsible for delivering the Council's statutory duties relating to unlawful eviction, harassment, discrimination and unfair rent practices. You will also work closely with Housing, Environmental Health, Legal Services and Trading Standards to deliver a joined up service for residents.
Key Responsibilities
- Lead and support the Renters’ Rights Enforcement Team on a day-to-day basis
- Allocate and oversee casework to ensure it is handled effectively and on time
- Guide complex investigations and support officers to reach sound decisions
- Review and approve enforcement action, including civil penalties and prosecutions
- Act as the Council’s lead advisor on landlord and tenant legislation
- Work with other services to support residents at risk of homelessness
- Build positive relationships with landlords and agents to encourage compliance
- Ensure a consistent, fair and proportionate approach to enforcement
- Monitor performance and support continuous improvement across the service
About You
We’re looking for someone with:
- Experience in housing enforcement, tenancy relations or private sector housing
- Good working knowledge of relevant legislation, including unlawful eviction and landlord compliance
- Experience of leading complex investigations and enforcement action
- The ability to manage and develop a team, ensuring high standards and consistent decision-making
- Excellent partnership working skills and the ability to influence across services
- A commitment to delivering fair, proportionate and resident-focused services
For an informal discussion please contact Nick Chapman at .
Renters Rights Enforcement Manager in London employer: Royal Borough Of Greenwich
Contact Detail:
Royal Borough Of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renters Rights Enforcement Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing enforcement sector, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the Renter Rights Act and understanding its implications. We want you to be able to discuss how you can lead a team effectively and ensure compliance with the new legislation.
✨Tip Number 3
Showcase your leadership skills! Be ready to share examples of how you've managed teams or complex investigations in the past. We love hearing about your experiences and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always looking for passionate individuals who are committed to improving tenant rights.
We think you need these skills to ace Renters Rights Enforcement Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in housing enforcement and tenancy relations. We want to see how your skills align with the key responsibilities of the Renters Rights Enforcement Manager role.
Showcase Your Leadership Skills: Since this is a leadership role, don’t forget to emphasise your experience in managing teams and guiding complex investigations. We’re looking for someone who can inspire and support their team effectively.
Demonstrate Your Knowledge: Be sure to mention your understanding of relevant legislation, especially around unlawful eviction and landlord compliance. This will show us that you’re well-prepared to take on the challenges of the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity in the new Renters Rights Enforcement Team!
How to prepare for a job interview at Royal Borough Of Greenwich
✨Know Your Legislation
Make sure you brush up on the Renter Rights Act and other relevant housing legislation. Being able to discuss specific laws and how they impact tenants will show your expertise and commitment to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in complex investigations or enforcement actions. Highlight your ability to support and develop team members while ensuring high standards.
✨Demonstrate Partnership Working
Think of instances where you've collaborated with other services or stakeholders. Be ready to discuss how you built positive relationships with landlords, agents, or other departments to achieve common goals.
✨Prepare for Scenario Questions
Anticipate questions about handling difficult situations, such as unlawful evictions or tenant harassment. Prepare structured responses that demonstrate your problem-solving skills and your commitment to fair and resident-focused services.