At a Glance
- Tasks: Help service users maximise their income and provide essential benefits advice.
- Company: Join the Royal Borough of Greenwich's dedicated Health and Adult Services finance team.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Embrace diversity and contribute to a community-focused organisation.
- Why this job: Make a real difference in people's lives while developing your skills in finance and welfare.
- Qualifications: Understanding of welfare benefits, financial assessments, and experience with diverse customer groups.
The predicted salary is between 30000 - 40000 £ per year.
A great opportunity to join the Health and Adult Services (HAS) finance service and help us continue to develop the effectiveness of our service. The HAS Finance service undertakes its work to a high standard and is looking for an individual to help us continue our good work unsupervised and under pressure.
The majority of your time in the role will be spent visiting service users in their homes with the following purpose:
- Enabling service users to maximise their income by providing accurate benefits advice and ensuring that all benefits are being claimed for people’s individual circumstances.
- Assisting service users, where required, in completing their benefit forms, either over the telephone or in person.
- Completing timely and accurate financial assessments for service users to establish their liability to their care fees.
- Ensuring correct Council expenditure and income, as well as ensuring the wellbeing of the service user is not compromised by their care needs and the associated costs.
- Working closely with our Welfare Rights Unit, Brokerage and Quality Teams, as well as social work and debt recovery staff.
- Being responsible for identifying any safeguarding concerns and escalating them as appropriate.
Requirements:
- Understanding of the Care Act, specifics on charging for services, welfare benefits system and financial assessments.
- Experience with complex issues and vulnerable adults, providing high quality customer care and communication.
- Experience dealing with a diverse group of customers, including pensioners and people with disabilities.
- Experience working in constructive partnerships with other agencies such as voluntary organisations and Department of Work and Pensions.
- Experience working in a local authority financial environment and ideally in a benefit advice setting.
- Experience in a job requiring accurate figure work.
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Financial Assessment & Welfare Benefits Officer in London employer: Royal Borough Of Greenwich
The Royal Borough of Greenwich is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Financial Assessment & Welfare Benefits Officer, you will have the opportunity to make a meaningful impact in the community while benefiting from comprehensive training and development programmes. Our commitment to diversity ensures a welcoming environment for all, making it a rewarding place to work.
Contact Details:
Royal Borough Of Greenwich Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Financial Assessment & Welfare Benefits Officer in London
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We think you need these skills to ace Financial Assessment & Welfare Benefits Officer in London
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