At a Glance
- Tasks: Lead a team to improve housing for disabled residents and manage impactful services.
- Company: Royal Borough of Greenwich, dedicated to community service and innovation.
- Benefits: Competitive salary, meaningful work, and the chance to make a real difference.
- Other info: Join a passionate team committed to equality and continuous improvement.
- Why this job: Shape the future of essential services and empower vulnerable communities.
- Qualifications: Experience in housing services, strong leadership, and budget management skills.
The predicted salary is between 40582 - 49600 £ per year.
Are you an experienced housing professional with a passion for improving the lives of disabled and vulnerable residents? Do you have the leadership skills to drive service excellence, manage complex programmes, and deliver meaningful outcomes for communities?
The Royal Borough of Greenwich is seeking an ambitious and highly motivated Disability and Home Improvement Service Manager to lead a diverse and impactful service that enables residents to live independently, safely and with dignity.
About the Role
Reporting to the Head of Housing Inclusion and Support Services, you will lead a multidisciplinary team of approximately 50 staff and oversee a broad portfolio of services, including:
- major disabled adaptations
- private sector home improvement agency services
- private sector renewal
- handyperson services
- private sector empty properties
- the housing occupational therapy service
You will be responsible for developing strategy, shaping policy, managing significant budgets of approximately £8 million, overseeing contract and programme delivery, and ensuring the Council continues to meet its statutory responsibilities while delivering excellent customer outcomes.
What You'll Bring
- Significant experience managing customer-focused housing, adaptation, or home improvement services.
- Strong leadership and people management skills, with the ability to motivate and develop high-performing teams.
- Extensive knowledge of disabled adaptations, Disabled Facilities Grants, and private sector home improvement services.
- Experience managing complex budgets, contracts, and performance frameworks.
- Excellent communication, report writing, and stakeholder engagement skills.
- The ability to work strategically while maintaining a strong focus on service delivery and resident outcomes.
- A commitment to equality, inclusion, and delivering outstanding customer service.
Why Join Us?
This is a unique opportunity to lead services that make a tangible difference to residents' lives. You will play a key role in helping disabled people remain independent, improving housing conditions across the borough, supporting vulnerable households, and shaping the future direction of an essential service.
You’ll join a forward-thinking Housing Directorate committed to innovation, partnership working, and continuous improvement, while working alongside dedicated professionals who share a passion for public service.
The job description and person specification are attached, for further information.
Closing Date: 22nd of October 2026
For an informal discussion please contact Vincent Lawal.
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Disability Home Improvement Service Manager in London employer: Royal Borough of Greenwich
The Royal Borough of Greenwich is an excellent employer, offering a supportive work culture that values teamwork and collaboration. Employees benefit from opportunities for professional growth within the Housing and Safer Communities Directorate, alongside a commitment to maintaining high standards in compliance and safety. With a focus on community impact and a stable office environment, this role provides a meaningful career path for those passionate about engineering and public service.
Contact Details:
Royal Borough of Greenwich Recruitment Team
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We think you need these skills to ace Disability Home Improvement Service Manager in London
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