At a Glance
- Tasks: Support planning and building control teams with administrative tasks and customer service.
- Company: Join the vibrant Royal Borough of Greenwich, committed to sustainable development.
- Benefits: Enjoy flexible working, generous leave, and career development opportunities.
- Other info: Training provided; diverse and supportive work environment.
- Why this job: Make a real impact in shaping your community's future while gaining valuable experience.
- Qualifications: Organised, detail-oriented, and experienced in admin or customer service roles.
The predicted salary is between 32535 - 36585 £ per year.
The Royal Borough of Greenwich is proud to be one of London’s most vibrant and diverse boroughs, with a rich heritage and ambitious plans for growth and regeneration. We are committed to delivering high-quality services that support sustainable development and create thriving communities.
Our Planning and Building Control service plays a vital role in shaping the borough’s future, ensuring development is safe, compliant, and contributes positively to the local environment.
We are seeking a motivated and organised Planning and Building Control Support Officer to join our busy and dynamic team. In this key administrative role, you will provide essential support to both the Planning and Building Control teams, helping to ensure the efficient processing of applications and delivery of high-quality customer service. You will act as a first point of contact for residents, developers, and stakeholders, handling enquiries and supporting the smooth operation of the service.
Key Responsibilities- Provide administrative support across Planning and Building Control functions
- Process planning and building control applications, ensuring accuracy and compliance with procedures
- Maintain and update databases and records, including document management systems
- Respond to customer enquiries via phone, email, and in person in a professional and timely manner
- Assist with the validation of applications and checking submitted documentation
- Support the coordination of consultations and statutory notifications
- Liaise with internal teams, external agencies, and stakeholders
- Assist with invoicing, fee processing, and financial tracking where required
- Contribute to continuous service improvement and digital transformation initiatives
- Highly organised with excellent attention to detail
- Experienced in an administrative or customer service role (local authority experience desirable)
- A confident communicator with strong written and verbal skills
- Able to manage competing priorities in a fast-paced environment
- Comfortable working with IT systems and databases
- A team player with a proactive and flexible approach
Knowledge or interest in planning and building control processes would be advantageous, but training will be provided.
What We Offer- A supportive and collaborative working environment
- Opportunities for training and career development
- Flexible and hybrid working arrangements
- Generous annual leave entitlement
- Local Government Pension Scheme
- Access to a range of employee benefits and wellbeing initiatives
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Building Control Support Officer in London employer: Royal Borough Of Greenwich
The Royal Borough of Greenwich is an excellent employer, offering a supportive and collaborative working environment that prioritises employee growth through training and career development opportunities. Located in the vibrant and diverse Woolwich area, employees benefit from flexible working arrangements, generous annual leave, and access to various wellbeing initiatives, making it a rewarding place to contribute to the community's sustainable development.
Contact Details:
Royal Borough Of Greenwich Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Building Control Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the Royal Borough of Greenwich and its projects. Show us that you’re genuinely interested in contributing to our vibrant community and how your skills align with our goals.
✨Tip Number 3
Practice your communication skills! As a Planning and Building Control Support Officer, you'll be the first point of contact for residents and stakeholders. Being clear and confident will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
We think you need these skills to ace Building Control Support Officer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Planning and Building Control Support Officer. We want to see how you can contribute to our vibrant team!
Show Off Your Organisational Skills:Since this role requires excellent organisation, be sure to mention any relevant experience that showcases your ability to manage multiple tasks efficiently. We love a candidate who can juggle priorities like a pro!
Communicate Clearly:Strong written and verbal communication skills are key for this position. When crafting your application, keep it clear and concise, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Royal Borough Of Greenwich
✨Know Your Stuff
Familiarise yourself with the Planning and Building Control processes. Brush up on relevant legislation and local authority practices, as this will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences that highlight your organisational abilities. Think about times when you managed multiple tasks or maintained accuracy under pressure, as these are key skills for the role.
✨Communicate Clearly
Practice your verbal and written communication skills. Be ready to demonstrate how you would handle customer enquiries professionally. Clear communication is crucial in this role, so think of scenarios where you effectively resolved issues.
✨Be a Team Player
Emphasise your ability to work collaboratively. Share examples of how you've contributed to team success in previous roles. The interviewers will be looking for someone who can fit into their dynamic team and support continuous improvement initiatives.
