Royal Borough of Greenwich seeks a proactive Casework, Complaints and Performance Officer to support Parking Services, coordinating casework, FOI/EIR requests and performance reporting.
You will manage shared mailboxes, monitor deadlines, produce reports and help improve information management and website content for residents.
Working with cross-functional teams, you will drive service improvements and ensure compliance with data protection and council procedures.
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Parking Services Casework & Performance Officer in City of London employer: Royal Borough of Greenwich
The Royal Borough of Greenwich is an excellent employer, offering a supportive work culture that values teamwork and collaboration. Employees benefit from opportunities for professional growth within the Housing and Safer Communities Directorate, alongside a commitment to maintaining high standards in compliance and safety. With a focus on community impact and a stable office environment, this role provides a meaningful career path for those passionate about engineering and public service.
Contact Details:
Royal Borough of Greenwich Recruitment Team