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- Tasks: Manage business waste customer accounts and ensure smooth financial operations.
- Company: Join the Royal Borough of Greenwich's dynamic Street Services team.
- Benefits: Flexible hours, competitive salary, and a supportive work environment.
- Why this job: Make a difference in your community while developing valuable finance skills.
- Qualifications: Strong IT and communication skills; teamwork and adaptability are key.
- Other info: Diverse workplace with opportunities for growth and development.
The predicted salary is between 26000 - 28000 £ per year.
Street Services is seeking a Business Support Officer (Finance) to join its busy Business Support Team. Street Services has 446 staff, and the Business Support Team is responsible for providing a wide range of functions that assist delivery of statutory frontline waste collection and street cleansing services.
Responsibilities
- Be responsible for the day-to-day administration of a portfolio of business waste customers
- Ensure that service level agreements are up to date and in place where traded services are provided
- Monitor income payments against service level agreements to ensure payment is received and assist customers with payment schedules where necessary
- Monitor debt recovery
- Support enquiries from new business waste customers
Qualifications / Skills
You will have exceptional IT and communication skills with excellent customer care. You will also be a good team player who is flexible and willing to adapt to the changing needs of the service.
Diversity Statement
The Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Business Support Officer - Finance employer: Royal Borough Of Greenwich
Contact Detail:
Royal Borough Of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer - Finance
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working in finance or business support. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing what they stand for will help you tailor your answers and show them you're a perfect fit for their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. This will help you feel more confident and ready to tackle any tricky questions that come your way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Business Support Officer - Finance
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure you fully understand the job description. Highlight key responsibilities and qualifications that match your skills. This will help us see how you fit into the role.
Tailor Your Supporting Statements: Use the supporting statements section to directly address each point on the Person Specification. Be specific about your experiences and how they relate to the role. We want to know why you're the perfect fit!
Show Off Your Communication Skills: Since this role requires excellent communication skills, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would in the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to us directly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Royal Borough Of Greenwich
✨Know Your Numbers
As a Business Support Officer in Finance, you'll be dealing with budgets and payments. Brush up on basic financial concepts and be ready to discuss how you've managed budgets or monitored payments in the past. This shows you understand the role's core responsibilities.
✨Showcase Your IT Skills
Exceptional IT skills are a must for this position. Familiarise yourself with common software used in finance and administration. If you have experience with specific tools or systems, be prepared to share examples of how you've used them effectively in previous roles.
✨Customer Care is Key
Since you'll be assisting customers with payment schedules and enquiries, highlight your customer service experience. Think of specific instances where you resolved issues or improved customer satisfaction, and be ready to discuss these during the interview.
✨Emphasise Teamwork and Flexibility
Being a good team player is crucial in this role. Prepare to talk about times when you've worked collaboratively with others or adapted to changing circumstances. This will demonstrate that you can thrive in a dynamic environment like Street Services.
