At a Glance
- Tasks: Support planning and building control teams with administrative tasks and customer enquiries.
- Company: Join the vibrant Royal Borough of Greenwich, committed to community growth and sustainability.
- Benefits: Enjoy flexible working, generous leave, and a supportive environment for career development.
- Other info: Training provided; perfect for those interested in planning and building control.
- Why this job: Make a real difference in your community while gaining valuable experience in local government.
- Qualifications: Organised, detail-oriented, and experienced in admin or customer service roles.
The predicted salary is between 32535 - 36585 £ per year.
The Royal Borough of Greenwich is proud to be one of London’s most vibrant and diverse boroughs, with a rich heritage and ambitious plans for growth and regeneration. We are committed to delivering high-quality services that support sustainable development and create thriving communities. Our Planning and Building Control service plays a vital role in shaping the borough’s future, ensuring development is safe, compliant, and contributes positively to the local environment.
We are seeking a motivated and organised Planning and Building Control Support Officer to join our busy and dynamic team. In this key administrative role, you will provide essential support to both the Planning and Building Control teams, helping to ensure the efficient processing of applications and delivery of high-quality customer service. You will act as a first point of contact for residents, developers, and stakeholders, handling enquiries and supporting the smooth operation of the service.
Key Responsibilities- Provide administrative support across Planning and Building Control functions
- Process planning and building control applications, ensuring accuracy and compliance with procedures
- Maintain and update databases and records, including document management systems
- Respond to customer enquiries via phone, email, and in person in a professional and timely manner
- Assist with the validation of applications and checking submitted documentation
- Support the coordination of consultations and statutory notifications
- Liaise with internal teams, external agencies, and stakeholders
- Assist with invoicing, fee processing, and financial tracking where required
- Contribute to continuous service improvement and digital transformation initiatives
- Highly organised with excellent attention to detail
- Experienced in an administrative or customer service role (local authority experience desirable)
- A confident communicator with strong written and verbal skills
- Able to manage competing priorities in a fast-paced environment
- Comfortable working with IT systems and databases
- A team player with a proactive and flexible approach
- Knowledge or interest in planning and building control processes would be advantageous, but training will be provided.
- A supportive and collaborative working environment
- Opportunities for training and career development
- Flexible and hybrid working arrangements
- Generous annual leave entitlement
- Local Government Pension Scheme
- Access to a range of employee benefits and wellbeing initiatives
For an informal discussion please contact Donna Truscott at Donna.Truscott@royalgreenwich.gov.uk or 0208 921 8625.
Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.
Building Control Support Officer employer: Royal Borough Of Greenwich
The Royal Borough of Greenwich is an excellent employer, offering a supportive and collaborative work environment that prioritises employee growth and development. With flexible working arrangements, generous annual leave, and access to various wellbeing initiatives, employees can thrive both personally and professionally while contributing to the vibrant community of Woolwich. Join us in shaping the future of our borough through meaningful work in planning and building control.
Contact Details:
Royal Borough Of Greenwich Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Building Control Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that perfect role.
✨Tip Number 2
Prepare for interviews by researching the Royal Borough of Greenwich and its projects. We want to show that we’re genuinely interested in their work and how we can contribute to their goals.
✨Tip Number 3
Practice common interview questions with a friend or in front of the mirror. We need to be confident and articulate when discussing our skills and experiences related to planning and building control.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at the Royal Borough of Greenwich.
We think you need these skills to ace Building Control Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of a Planning and Building Control Support Officer. We want to see how you can contribute to our vibrant community!
Show Off Your Communication Skills:Since you'll be the first point of contact for residents and stakeholders, it's crucial to demonstrate your strong written and verbal communication skills. Use clear and professional language in your application to reflect this.
Highlight Your Organisational Skills:Being highly organised is key for this role. Share examples from your past experiences that showcase your ability to manage multiple tasks and maintain attention to detail. We love a proactive approach!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity in our team.
How to prepare for a job interview at Royal Borough Of Greenwich
✨Know Your Stuff
Familiarise yourself with the Planning and Building Control processes. Brush up on relevant legislation and local policies that might come up during the interview. This shows you’re genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Organisational Skills
As a Building Control Support Officer, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how your attention to detail helped avoid issues or improved efficiency.
✨Practice Your Communication
You’ll be the first point of contact for residents and stakeholders, so practice clear and professional communication. Consider role-playing common scenarios you might face, like handling customer enquiries or explaining processes. This will help you feel more confident during the actual interview.
✨Be Ready to Discuss Teamwork
This role requires collaboration with various teams and stakeholders. Think of specific instances where you worked effectively in a team setting. Be prepared to discuss how you contributed to group goals and supported your colleagues, as this will demonstrate your team player attitude.
