Assistant Business & Transformation Manager

The Royal Borough of Greenwich\’s Street Services is seeking an exceptional Assistant Business & Transformation Manager to join our dynamic Business Support Team. This role offers a unique opportunity to manage critical business functions while driving digital transformation across a vital public service.

Street Services is responsible for essential waste collection and street cleansing operations across Greenwich, with 446 staff members and a substantial budget portfolio of £32 million. As part of our forward-thinking Business Support Team, you\’ll be instrumental in assisting with managing the back-office functions that enable efficient and effective frontline service delivery.

As our Assistant Business & Transformation Manager, you\’ll support and occasionally deputise for the Business & Transformation Manager, taking a hands-on approach to:

1. People Leadership: Directly manage a team of 10 staff, developing talent and driving performance excellence.
2. Financial Oversight: Support the management of budgets totalling £32m and income generation exceeding £2.5m.
3. Digital Transformation: Champion innovative IT solutions and digital communication strategies.
4. Performance Analysis: Collect, analyse, and present critical service-wide performance data for senior leadership.
5. Traded Services: Ensure commercial services operate at full cost recovery with robust service agreements.
6. Operational Excellence: Support frontline service delivery through effective systems management.

Your Skills & Experience:

The ideal candidate will be a versatile professional who thrives in a multi-faceted role and excels at building collaborative relationships. You\’ll bring:

1. Exceptional communication and people management abilities.
2. Strong team leadership skills with proven ability to motivate and inspire others.
3. Strong financial acumen with experience in budget monitoring.
4. Tech-savvy approach with passion for digital innovation and system improvement.
5. Experience in HR processes and performance management.
6. Ability to adapt to changing priorities in a fast-paced environment.
7. Talent for analysing data and producing actionable insights.

This challenging and rewarding role offers the chance to develop your career across multiple business disciplines while strengthening crucial back-office operations. You\’ll need to be flexible, occasionally working weekends to support service delivery.

Join our team and help shape the future of Street Services in the Royal Borough of Greenwich!

The Royal Borough of Greenwich values diversity and is committed to equal opportunities.

For an informal discussion about this opportunity, please contact Donna Heuerman;

To apply please click the Apply Now link below.

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