External Relations Officer in Birmingham

Birmingham City University is a vibrant, forward-thinking institution with a strong focus on creativity, innovation and real-world impact. As External Relations Officer, you will need to be a versatile content creator with strong storytelling skills who can create engaging content across a range of channels. We’re looking for a media-savvy self-starter with creative flair, who thrives both independently and as part of a collaborative team. The External Relations Officer will help shape and share the story of a modern, ambitious university, working within a creative and collaborative team to raise Birmingham City University’s profile and impact.

Partnering with academics, researchers and senior leaders, the role will spotlight innovative teaching, research, partnerships and civic activity. This will be delivered through bold, high-quality content, media engagement and events that support student recruitment and attract investment. With a strong focus on collaboration, the successful candidate will promote BCU’s extensive local, national and international partnerships, ensuring external communications are dynamic, strategic and aligned with the University’s growth and reputation goals.

• Deliver external communications that enhance the University’s reputation and support student recruitment, investment and partnerships.
• Identify and develop compelling stories, producing high-quality content across media, digital and social channels.
• Work closely with academics, researchers and senior leaders to promote teaching, research, innovation and civic impact.
• Manage media enquiries, support out-of-hours cover and contribute to crisis communications as required.
• Build and maintain strong relationships with regional, national and international media.
• Support the delivery of events and campaigns that showcase the University and its collaborations.
• Collaborate across Marketing, Recruitment and Communications to ensure a joined-up, creative approach.
• Monitor and evaluate activity to improve effectiveness and impact.

• Proven experience in media relations, communications, public affairs or events, and a strong track record of producing high-quality content for external audiences.
• Excellent written and verbal communication skills, with the ability to spot strong stories, simplify complex information and tailor content for media, digital and social channels, including social media content creation.
• A proactive, self-starting approach with the ability to manage competing priorities, work calmly under pressure and build effective relationships with senior stakeholders.

• A relevant professional qualification (e.g. CIPR, CIM) and/or evidence of ongoing professional development.
• Experience working in higher education, public service or a similarly complex, knowledge-based environment.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.