Campus IT Support Analyst – Help Desk & AV Support in Birmingham

A leading educational institution in Birmingham seeks an IT Support Analyst to deliver high-quality support to staff and students. The role involves managing IT support calls, providing proactive maintenance of workstations and AV equipment, and ensuring excellent customer service at the help desk. Ideal candidates will have experience in IT support and a good knowledge of ITIL practices. This is a fully on-site position, with a focus on teamwork within the IT Support Services department. #J-18808-Ljbffr