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- Tasks: Handle emergency calls and mobilise resources effectively in a fast-paced environment.
- Company: Regional emergency service in Reading with a commitment to community safety.
- Benefits: Onsite facilities, pension scheme, and a varied rota for work-life balance.
- Why this job: Make a real difference in emergencies while developing vital communication skills.
- Qualifications: GCSEs in English and Mathematics, plus strong communication skills.
- Other info: Fixed-term contract with opportunities for personal growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
A regional emergency service in Reading is hiring a Fire Control Operator for a fixed-term contract. This vital role involves handling emergency calls, gathering critical information, and mobilizing resources effectively.
Ideal candidates will possess:
- Strong communication skills
- GCSEs in English and Mathematics
- An ability to work under pressure
The position includes a varied rota and offers numerous benefits, including onsite facilities and a pension scheme.
Fire Control Operator (Fixed-Term) – 24/7 Emergency Dispatch in Reading employer: Royal Berkshire Fire and Rescue
Contact Detail:
Royal Berkshire Fire and Rescue Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire Control Operator (Fixed-Term) – 24/7 Emergency Dispatch in Reading
✨Tip Number 1
Make sure you know the ins and outs of emergency services. Brush up on your communication skills and be ready to demonstrate how you can handle high-pressure situations. We want to see that you can think on your feet!
✨Tip Number 2
Practice your call-handling techniques. You might get a chance to role-play during the interview, so being prepared will help you stand out. We believe showing your ability to gather critical information quickly is key!
✨Tip Number 3
Don’t forget to highlight your GCSEs in English and Maths! These qualifications are essential for the role, so make sure we know about them. We love seeing candidates who meet the requirements right off the bat.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to join our team in making a difference.
We think you need these skills to ace Fire Control Operator (Fixed-Term) – 24/7 Emergency Dispatch in Reading
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about handling emergency calls, make sure to highlight your strong communication skills in your application. We want to see how you can convey information clearly and effectively, so don’t hold back!
Tailor Your CV and Cover Letter: Take a bit of time to customise your CV and cover letter for the Fire Control Operator position. We love seeing candidates who take the initiative to align their experiences with the job description, so make it personal!
Highlight Your Ability to Work Under Pressure: This job can get intense, so it’s crucial to demonstrate your ability to stay calm and focused under pressure. Share examples from your past experiences where you’ve successfully managed stressful situations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get you on board!
How to prepare for a job interview at Royal Berkshire Fire and Rescue
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Fire Control Operator does. Familiarise yourself with the responsibilities of handling emergency calls and mobilising resources. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples from your past experiences where you've effectively communicated under pressure. Think about situations where you had to relay critical information quickly and clearly, as this will highlight your suitability for the role.
✨Prepare for Pressure Scenarios
Expect questions that assess how you handle stressful situations. Practice answering situational questions that might arise during an emergency call. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your ability to stay calm and effective under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for new Fire Control Operators or how the team handles particularly challenging calls. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
