Join us as a Product Owner at NatWest Boxed
Drive the vision and delivery of high-impact features within our squads.
Creating the vision for your product area, acting as the go-to person for its roadmap
Collaborate with design and engineering to genuinely solve customer friction
What you'll do
We're looking for a Product Owner to join an agile product team with a focus on shaping and developing our Core Banking & Payments proposition, ensuring we deliver scalable, reusable and compliant solutions & products that our clients find valuable.
You'll also be:
- Identify Opportunities for change and be the driving force that brings them to life
- Conduct feature discoveries working with colleagues across Technology, Product, Risk, Security Operations and other key areas to agree requirements & dependencies.
- Develop and maintain an appropriately prioritised and detailed backlog of user stories & acceptance criteria in JIRA for implementation by the development team
- Work with your Engineering Lead to set objectives for sprint and cycle planning goals, ensuring quality output balancing both Feature development and Tech debt.
- Represent NatWest Boxed at Payment industry forums (e.g. Faster Payments/Pay.UK) analysing industry and regulatory requirements across our payment infrastructure
- Ensure NatWest boxed remains compliant with scheme rules and procedures
- Work with key 3rd party providers to ensure critical services are maintained and be the initial point of contact for issues and escalations
- Provide incident management support , ensuring PIR actions are complete and that risks are identified and appropriately managed
The skills you'll need
To join us in this role, we're looking for proven experience as a product owner, product manager, or similar role ideally in relation to Core Banking & Payments.
You’ll also be expected to have:
- An Understanding of UK and or International payment schemes, their operational models, governance and compliance frameworks (e.g. Faster Payments, Bacs. SEPA, )
- A passion for customers and a problem solving mentality, with proven ability to conduct research, map out user journeys and identify opportunities
- Excellent stakeholder management & communication skills, across technical and non-technical audiences
- Experience working in Agile environments with multidisciplinary teams (engineering, operations, Risk & Compliance)
- Proven experience managing relationships including, suppliers, schemes and payment service providers
Hours 35
Job Posting Closing Date: 19/11/2026
Ways of Working:Hybrid
Product Owner - Interbank Payments employer: Royal Bank of Scotland
At NatWest Markets, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development. With a focus on market insights and client relationships, we empower our team to excel in their roles while enjoying a supportive atmosphere that values diversity and inclusion.
