Royal Bank of Scotland is looking for a Customer Service & Operations Analyst in Manchester. You will handle customer queries, liaise with businesses to collect information, and ensure timely resolution within SLAs. The role starts with 5 weeks of full-time office work and then becomes hybrid with 2 office days per week.
The position emphasizes strong communication, the ability to understand customer needs, and contributing to continuous improvement in processes and banking operations.
Hybrid Customer Experience & Operations Analyst in Manchester employer: Royal Bank of Scotland
At NatWest Markets, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development. With a focus on market insights and client relationships, we empower our team to excel in their roles while enjoying a supportive atmosphere that values diversity and inclusion.
