At a Glance
- Tasks: Lead data-driven analysis and automation to enhance business performance and customer outcomes.
- Company: Join a forward-thinking banking institution focused on sustainable growth.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional development.
- Other info: Influential role with significant exposure to senior leadership and career advancement opportunities.
- Why this job: Shape the future of banking with innovative insights and technologies.
- Qualifications: Experience in commercial performance management and strong stakeholder engagement skills.
The predicted salary is between 75600 - 92400 £ per year.
Join us as a Head of Business Performance & Insights. Lead the Commercial & Institutional Banking (C&I) performance and insight capability, delivering data-driven analysis, automation and strategic challenge that supports sustainable growth, improved productivity, and better customer outcomes.
You’ll own the end-to-end performance and insight ecosystem, from source data and cloud architecture through to executive-level reporting and decision-making. You’ll enjoy significant exposure to senior stakeholders, providing timely, trusted and actionable insight across key commercial, customer and productivity measures. You’ll be required to work from the office at least two days each week.
What you’ll do:
- Define and deliver a strategy that brings together operational and financial data to improve transparency, performance and efficiency across C&I.
- Work closely with Franchise teams and Data & Analytics colleagues to provide the insight needed to monitor business performance, track strategic delivery, and support informed decision-making.
- Shape the success of the C&I business by modernising and automating performance management information (MI).
- Use technologies such as Power BI, Power Apps, and AWS-enabled analytics to drive continuous improvement across the organisation.
You’ll be:
- Driving automation and simplification across MI reporting, dashboards, and analytics solutions, improving self-serve capability and reducing manual effort.
- Owning the performance analytics roadmap, ensuring consistent definitions, governance, and reporting standards across the business.
- Supporting the migration and adoption of AWS-based data and analytics capabilities.
- Leading, coaching, and developing a high-performing team of analysts and performance specialists.
The skills you’ll need:
- Experience driving performance within a commercial environment, alongside a proven ability to use cloud-based and emerging technologies to automate, enhance, and streamline data and insight delivery.
- Strong stakeholder management skills, with the ability to influence and engage senior and executive audiences.
- Strong knowledge of C&I performance and the drivers of positive customer outcomes across Franchise teams.
- Significant experience in commercial performance management, business analytics or financial insight.
- Advanced experience automating MI and data visualisation using modern analytics tools such as Power BI and Power Apps.
- Knowledge of cloud-based data and analytics environments, ideally AWS.
- Proven leadership experience developing high-performing analytical teams.
Hours: 35
Job Posting Closing Date: 21/08/2026
Ways of Working: Hybrid
Head of Business Performance & Insights in Manchester employer: Royal Bank of Scotland
At Royal Bank of Scotland, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Operational Resilience Manager, you will benefit from a hybrid working model that promotes work-life balance, alongside opportunities for professional development and growth within a supportive team environment. Join us in a role where your expertise will directly contribute to enhancing resilience across NatWest Markets, making a meaningful impact in the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Business Performance & Insights in Manchester
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Royal Bank of Scotland!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Head of Business Performance & Insights in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Royal Bank of Scotland, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Royal Bank of Scotland
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Royal Bank of Scotland’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
