Royal Bank of Scotland is seeking a Customer Intelligence & Insight Analysis Lead to design and deliver strategic insight programmes. You will translate complex analysis into clear customer insights and recommendations, influencing senior stakeholders to drive customer-focused decisions.
The role involves leading research from design to action planning, delivering actionable insights across multiple brands, and engaging with external practitioners to stay current with techniques.
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Hybrid: Strategic Customer Intelligence Lead employer: Royal Bank of Scotland
At NatWest Markets, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London. Our culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth and development. With a focus on market insights and client relationships, we empower our team to excel in their roles while enjoying a supportive atmosphere that values diversity and inclusion.
